Automation & AI Change Manager

Job Description

Date: Apr 9, 2019

Description of the Unit

Group IT is a function hosted in Business Area Managed Services with the aim to shape and execute our digital strategy, vision and to ensure cross-functional execution. Automation & AI is a key theme of Ericsson Digital Transformation and Group IT continues to build up world class competence in this area to drive business transformation, and to ensure secure and scalable development, deployment and continued operations of automations.

This position will be reporting to the Head of Automation & AI Transformation.

The position is to be held in Sweden (Kista) to be close to the team and stakeholders and to minimize internal travel.

Job Description

The Automation & AI Change Manager will be a key member of the Automation Transformation team. The individual will be responsible for driving change management and communication activities and support automation and transformation journey cross organization. The ideal candidate will have relevant experience in communication and digital marketing through social media professional channels (e.g. Yammer, LinkedIn, etc.).

The role demands considerable flexibility in quickly adapting to shifting needs, and is expected to effectively cover a range of responsibilities including, but not limited to:

  • Lead the approach in managing internal channels to ensure maximum reach, impact and engagement, including: AEMs \ Unit employee events, newsletters, live webcasts, video recording & production and web management responsibility
  • Project Management capabilities enabling successful internal big events and workshops
  • Act as senior advisor to the Automation Leadership Team members on all internal communication matters.
  • Drive clarity and confidence as well as engagement from the employees in Ericsson’s Automation team
  • Lead the creation of efficient ways of working, reuse of available assets and best practices and synchronize communications to increase impact and avoid information overload for the organization
  • Lead the activation of internal communications and engagement change management programs towards targeted organization within your scope
  • Share continuous feedback and best practice within the Automation Community
  • Share knowledge and collaborate with Automation Community members
  • BAs/functional management change management advisor role to ensure successful automation journeys
  • Apply a change management process and tools to create a strategy to support adoption of the changes required by transformation projects
  • Complete change management assessments
  • Support stakeholders and transformation leads to Identify, analyze and prepare risk mitigation tactics
  • Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan



We have high expectations on you as an individual, to bring a good combination of broad-based business, leadership, and functional experience:

  • Change & leadership communication
  • Communication knowledge & skills for professionals
  • Project management skills
  • Digital Marketing skills
  • Presentation skills
  • Excellent English skills (spoken and written)
  • Ericsson knowledge
  • Relationship building
  • Experience working in a dynamic and fast-moving environment
  • Leadership skills
  • Stakeholder management
  • University degree in Business, Marketing, Communications or equivalent training/experience
  • 5+ years of related experience
  • Business Understanding and experience in Telecom and IT industry
  • Creative, innovative, self-driven with a challenger mindset



Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

If you have any specific questions regarding the position you are welcome to send an email to recruiter Faisal Noor ( or Rebecka Gustafsson (


Primary country and city: Sweden (SE) || || Stockholm || IT

Req ID: 276895