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Solution Architect - Technical Lead

Abidjan, Côte D'ivoire
Services Engineering Students and Young Professionals Consulting and System Integration Product Management Corporate Shared Services Information Technology Supply Chain & Logistics Research & Development Sales, Strategy, Marketing, and Commercial Management

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English (US)

Job Description

Date: Jan 2, 2019

Job Summary

 

We now looking for 3G/LTE optimization lead to provide technical support in customer discussion, presentation, and workshop for 3G and LTE parameter consistency checks, tuning and optimization to improve throughput, Accessibility, Retainability, Mobility etc. 

 

Job Description

 

  • Provide technical support and liaison with RAN related problem.

  • Provide technical support in customer discussion, presentation, and workshop

  • 3G and LTE parameter consistency checks, tuning and optimization to improve throughput, Accessibility, Retainability, Mobility etc.

  • Handling customer complaints and provide solution with proper explanation report.

  • Whole Network parameter audit and to provide recommendation to sort-out inconsistencies

  • Necessary feature implementation and recommend parameters settings to better data services

  • Participation in development of service portfolio

  • Engagement with CxO level at customer end to present project updates, strategic direction, risks, and recommendations for Network improvement programs

  • Drive changes in the methods, processes, and guidelines within the customer organization or internally

  • Act as a leader and mentor in day to day operations to provide insights for less experienced colleagues

  • Engagement with sales and accounts teams to Drive add-on sales and new business opportunities during the entire process to contribute to increased sales volumes

  • Engagement with Managed Services teams to plan and coordinate common activities and develop synergies leading towards common goals

 

Job requirement

 

  • A minimum of 7 years work experience in RF Design, Initial Tuning & Optimization

  • 5 years proven expertise on Tuning for in mature Network

  • Knowledge and experience with data collection tools, e.g. TEMs Investigation 13.0

  • Statistical and Performance Analysis (Business Object, ENIQ, M2000, NETACT, FACTS, ITK)

  • Command Handling, Traffic Observation, and Alarms Management (WINFIOL, CME, MOSHELL, M2000)

  • Network Planning and Performance analysis (MAPINFO, MCOM, NEXPLORER)

  • Good Knowledge on the HUAWEI RAN Portfolio

 

Skills / Qualification

  • Leadership and communication skills

  • Ability to interact with customer and identify area of improvement

  • Result oriented with focus on product quality and customer satisfaction

  • End-user / customer problem investigation and give quick remedies and solutions

  • RF Related Small Tools and Macros (Exert, Google Earth, PIANO, MAPSOURCE etc.)

 

Personal Attributes

  • Self-motivated. Ability to work under pressure and learn independently.

  • Good presentation, time management and leadership skills & ability to work with diverse backgrounds

  • Result oriented with focus on customer satisfaction and project delivery

  • Fluent English both written and spoken.

 

 

Why is Ericsson a great place to work?

 

Ericsson enables communications service providers to capture the full value of connectivity. The company’s portfolio spans Networks, Digital Services, Managed Services, and Emerging Business and is designed to help our customers go digital, increase efficiency, find new revenue streams, and create new user experiences. Ericsson’s investments in innovation have delivered the benefits of telephony and mobile broadband to billions of people around the world ensuring our solutions – and our customers – are at the forefront of innovation. We support networks that connect more than 2.5 billion subscribers. With over 100,000 employees and customers in 180 countries, we combine global scale with technology and service leadership.  40 percent of the world’s mobile traffic is carried over an Ericsson network.  And, our Technology for Good and Connect to Learn programs include creating technology that makes it easier to save lives, feed societies, bring technology to emerging markets and connectivity to remote areas, and grow businesses and prosperity.

 

At Ericsson, we give our employees the freedom to think big and navigate their career, on a global scale.  We create technology that helps others, from helping people enjoy their favourite content to helping people recover from natural disasters by enabling better communications between rescue workers. Your ideas and innovations can turn into achievements that impact society and change the world, creating new connections, new possibilities, and new capabilities.  We find that Ericsson is at its best when we bring together the diverse skills of our people. Working across business areas, across cultures, across geographical borders, across technical disciplines. More often than not, across ground-breaking solutions. Next generation technology can be staggeringly complex. But the simpler it is to use; the more people benefit from it. Join us and help build technology that makes it simple to connect with information, business, societies, and each other.

 

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Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

 

Primary country and city: Côte d'Ivoire (CI) || || Abidjan || Consulting&SysInt; IT; ProdMgt; R&D; SalesStratMkt&ComMgt; ServEng; SharedServ; Stud&YP; Supply&Log

Req ID: 266374