Productive Service Delivery Line Manager
We are now looking for a productive service delivery line manager, to lead a Cloud/NFVi&IP service delivery line team in SDU-C, to provide world-class service delivery to global customers.
•Team Managment including recruitment, competence buildup, performance management etc
•Drive and motivate team for a world-class service delivery
•Customer engagement with Market Areas for cloud customer project setup and execution
•Build a productive work environment for individuals and own organization
•Alignment between service delivery strategy and daily team management work
•Look after unit finance and other operational KPIs within the team
•To lead or involve some offshoring customer project delivery directly
•Education: Bachelor, M.SC, MBA or equivalent through experience
•Min 5 years of experience in service delivery
•Deep understanding of Service Delivery process, models, and strategy
•Customer and market insight, especailly in Cloud&IP area
•Excellent communicaiton skills
•Excellent English skills
•Good team work
•Keep learning spirit
•Eixisting domain experience in E/// cloud product/solution is a plus
•Eixisting line team management experience is a plus
Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.
Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.
Primary country and city: China (CN) || || Beijing || ServEng
Req ID: 265699