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Credit control job stage 5 - Bangalore

Bangalore, India
Corporate Shared Services

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English (US)

Job Description

Date: Nov 25, 2018

Job Summary:

We are now looking for a Consultant, who will drive and/or participate in customer engagements from lead generation to contract fulfilment in agreement with the Key Account Manager. In this role, you will ensure that consulting projects are fulfilled and delivered in time, at a high quality and within budget. 


You will bring value to the customer by analyzing and proposing improvements on customers’ processes, operations, organization, IT or network. Consultants support short and long-term profitable business by interacting closely with our customer teams to identify new business opportunities that benefit both our customers and Ericsson.

 

Loyalty Management:

- Experience in Telcom BSS domain

- Experience in designing and launching new Services, Customer campaigns.

- Have knowledge in customer experience management & product management

- Planning and designing the introduction of member tiers along with loyalty products and features designed to improve the Customer proposition.

- Develop and deliver marketing campaigns that are data-driven and segment-focused to increase member engagement in the program.

- Java, Pro C, Shell scripting, Oracle PL/SQL, SQL Server, Python  

- HTML, CSS, Responsive design, Java Script, Jquery , REST

 

 

Billing:

- Domain experience: (OSS/BSS, Catalog Manager, Charging, accounting) for at least X years

- Should be meticulously familiar with the data model and object model of the Billing module.

- Knowledge in Shell, PERL Scripting, Unix Commands

- Oracle: database DML/DDL, Databse Procedure, Index, Cursor, stored procedure

- Must have experience with installation and configuration of Billing System

- Experience in COTS product.

 

Credit Control:

- Domain experience: OSS/BSS,

- Hands-On experience on :

  Exposure Monitoring

  Dunning Rule configuration and Management

  Risk Analysis and Category configuration

  Configuration of Hard and Soft Actions

  Establishing interfaces with SMS/Email Notification systems

- Should be meticulously familiar with the data model and object model of the Credit Control module.

- Knowledge in Shell, PERL Scripting, Unix Commands

- Oracle: database DML/DDL, Databse Procedure, Index, Cursor, stored procedure

- Must have experience with installation and configuration of Credit Control

- Experience in COTS product