Loyalty job stage 5 - Bangalore
We are now looking for a Consultant, who will drive and/or participate in customer engagements from lead generation to contract fulfilment in agreement with the Key Account Manager. In this role, you will ensure that consulting projects are fulfilled and delivered in time, at a high quality and within budget.
You will bring value to the customer by analyzing and proposing improvements on customers’ processes, operations, organization, IT or network. Consultants support short and long-term profitable business by interacting closely with our customer teams to identify new business opportunities that benefit both our customers and Ericsson.
- Experience in Telcom BSS domain
- Experience in designing and launching new Services, Customer campaigns.
- Have knowledge in customer experience management & product management
- Planning and designing the introduction of member tiers along with loyalty products and features designed to improve the Customer proposition.
- Develop and deliver marketing campaigns that are data-driven and segment-focused to increase member engagement in the program.
- Java, Pro C, Shell scripting, Oracle PL/SQL, SQL Server, Python
- HTML, CSS, Responsive design, Java Script, Jquery , REST