Ericsson Careers

Digital Transformation Communication Lead, Ericsson Digital Services

Stockholm, Sweden
Sales, Strategy, Marketing, and Commercial Management

English (US)

Job Description

Date: Mar 15, 2019

Why is Ericsson a good place to work
Ericsson enables communications service providers to capture the full value of connectivity. The company’s portfolio spans Networks, Digital Services, Managed Services, and Emerging Business and is designed to help our customers go digital, increase efficiency, find new revenue streams, and create new user experiences. Ericsson’s investments in innovation have delivered the benefits of telephony and mobile broadband to billions of people around the world ensuring our solutions – and our customers – are at the forefront of innovation.   We support networks that connect more than 2.5 billion subscribers. With close to 100,000 employees and customers in 180 countries, we combine global scale with technology and service leadership.  40 percent of the world’s mobile traffic is carried over an Ericsson network.  And, our Technology for Good and Connect to Learn programs include creating technology that makes it easier to save lives, feed societies, bring technology to emerging markets and connectivity to remote areas, and grow businesses and prosperity.


At Ericsson, we give our employees the freedom to think big and navigate their career, on a global scale.  We create technology that helps others, from helping people enjoy their favourite content to helping people recover from natural disasters by enabling better communications between rescue workers. Your ideas and innovations can turn into achievements that impact society and change the world, creating new connections, new possibilities, and new capabilities.  We find that Ericsson is at its best when we bring together the diverse skills of our people. Working across business areas, across cultures, across geographical borders, across technical disciplines. More often than not, across ground-breaking solutions. Next generation technology can be staggeringly complex. But the simpler it is to use; the more people benefit from it. Join us and help build technology that makes it simple to connect with information, business, societies, and each other.


Job title: Digital Transformation Communication Lead, Ericsson Digital Services


Are you passionate about working with communication? Do you believe communication is essential when driving change?  Do you have the drive for building creative, forward-looking, communication concepts for leaders and employees? If so, we have the right challenge for you!

We are now looking for a person with senior communications experience to lead the development and implementation of change communication within Business Area Digital Services. This role is part of the Internal Communications unit within Digital Services’ Marketing & Communication organization.
The Internal Communications unit has the global responsibility for internal communications within the Business Area, and to foster employee engagement by supporting the organization and its leaders with clear communications guidelines and communications training throughout the ongoing transformation of the organization.


You will be core to Digital Services transformation, supporting the two major change programs Digital Transformation and DGS::Next, as well as the Portfolio and R&D unit. This position will have to be the special advisor, coordinator and sometimes also project manager. This is a great opportunity for a person that would like to build something from scratch as this is a new role. You will set the right communication strategy, build a communication plan and support the creation of the change programs vision. In this role it is important to have the experience of successfully building communication programs, with focus on creating engagement.
You will collaborate closely with the Program Drivers, the Head of Portfolio and R&D, internal communications colleagues and other key stake holders.  You will report to the Head of Internal Communications, Business Area Digital Services.


Your responsibilities & tasks:
• Work closely with the program drivers to build the vision, messaging and story
• Build awareness, understanding and engagement for the transformation the unit is undergoing
• Creating the overarching story, the transformation, connecting to and integrating other key ongoing initiatives and explain how it all fit together
• Create a communication strategy and communication plan on how to active and engage with the workforce
• Execute on communicate plan and follow up on impact
• Act as senior advisor and thought-leader for communication and build bridges with stakeholders to enable more impact and reach
• Create a strategic approach with segmentation of audiences, channels and messages to secure reach
Ideally you have:
• 10 + years of experience from working with marketing/change communication/ communication in a global, complex environment, where great relationships are a   key factor.
• Experience in transformation communication
• Experience from Storytelling and creation of engaging communication
• Strong presentation, influencing and negotiation skills with very good stakeholder management approach
• Native level, exceptional communication skills both written and oral in English.
• Able to inspire and engage colleagues.
• “Think outside the box” and growth mindset
• Good organizing skills balanced with strategic thinking
Minimum Qualifications & Experience Requirements:

• University degree in, Communications, Business, Marketing or equivalent training/experience.
The selection and interview process is ongoing, so send your application in English as soon as it is ready. If you have specific questions you are welcome to email recruiter at


Location: Kista, Sweden


Last day to apply is the 31st of March, 2019.


We welcome the opportunity to meet you!


Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.


Primary country and city: Sweden (SE) || || Stockholm || SalesStratMkt&ComMgt

Req ID: 264996