Ericsson Careers

Internal Communications Specialist - Global Sales

Plano, Texas
Sales, Strategy, Marketing, and Commercial Management

English (US)

Job Description

Date: Nov 9, 2018

Job Summary 

The Internal Communications Specialist – Global Sales is responsible for managing internal communications for Ericsson’s global sales community. We are seeking an experienced communicator to develop and execute internal and executive communications to engage employees in our sales transformation and other sales excellence programs. Responsibilities will include promoting sales best practices from our market and business areas, developing and executing communications plans and managing the ongoing communications program. This person also will provide communications counsel and support to leaders and teams. 


The role will report to the head of internal communications for Ericsson North America, while primarily providing support to the Global Sales Excellence & Customer Experience organization, driving our “one Ericsson” agenda for sales across the company. 


You will have the opportunity to: 

  • Create and design communications plans, materials and activities to support our business needs and strategy with special focus on the change required for our ongoing sales transformation within Ericsson’s five global market areas 

  • Coach and advise leaders on communications strategies 

  • Influence change through the writing of key leadership messages and organization communications 

  • Produce focused team newsletters and maintain relevant websites towards the sales community and selected target groups 

  • Develop PowerPoint presentations and talking points for webcasts and live meetings 

  • Provide internal communications support for additional projects within Market Area North America 


The right candidate will have: 

  • Strong writing and editing skills  

  • Excellent presentation development skills 

  • Strong project management skills 

  • Experience with executive coaching and communications consulting 

  • Ability to work collaboratively with cross-functional global teams and lead through influence 

  • Audio/visual production skills  


You Will Also Have: 

  • Bachelor's degree in communications, journalism, marketing, public relations or related field  

  • 5-7 years of corporate communications experience with a focus on internal and executive communications 

  • Experience in the telecommunications, information and communications technology (ICT) or other related industries 

  • Passion for communications and employee engagement 

  • Ability to work in a matrix organization with different stakeholders and a broad variety of responsibilities across global time zones 

  • Ability to design communication solutions in support of business needs and strategy 

  • Experience managing a high volume of work, quickly, efficiently and of exceptionally high quality 

  • Demonstrated ability to think independently, strategically and effectively 

  • Create messages with internal stakeholders 

  • Ability to manage communication channels 

  • Strong presentation skills 

  • Experience in external communications; specifically, building sales collateral 

  • Experience in positioning of products, skills (people) and ways of working (process) 

  • Ability to travel approximately 25% 


Needed Skills: 

  • Expert in Microsoft Word and PowerPoint 

  • Strong writer and editor 

  • Experience with Adobe Photoshop, InDesign and Dreamweaver 

  • Website design and maintenance (Microsoft SharePoint) 

  • Video editing experience preferred



DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.

We are proud to be an EEO/AA employer M/F/Disabled/Veterans.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, protected veteran status, union membership or genetics information.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, protected veteran status, union membership or genetic information.

Ericsson will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Ericsson or (c) consistent with Ericsson’s legal duty to furnish information.

Employee Polygraph Protection Act Notice - Employers are generally prohibited from requiring or requesting any employee or job applicant to take a lie detector test, and from discharging, disciplining, or discriminating against an employee or prospective employee for refusing to take a test or for exercising other rights under the Act.  For more information, visit

Ericsson is an equal opportunity employer and is committed to providing reasonable  accommodation for qualified disabled individuals during the application and hiring process.  Ericsson will make modifications or adjustments to the job application or interview process that will enable a qualified applicant to be considered for a position.  If you require an accommodation due to a disability, please contact Ericsson at or (866) 374-2272 (US) or (877) 338-9966 (Canada) for further assistance.

Primary country and city: United States (US) ||  || Plano || SalesStratMkt&ComMgt

Req ID: 263133