Ericsson Careers

Field Services

Hobart, Australia
Information Technology

English (US)

Job Description

Date: Nov 14, 2018

What does your future look like? 

We are on the brink of the Networked Society - a technology revolution that will change the world for good through instant global connections and expanded freedom and opportunity. 


Ericsson is a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility. Headquartered in Stockholm – Sweden, Ericsson is a publicly listed company with more than 115,000 employees 


More than 180 countries use Ericsson equipment and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Technology is at the heart of our business. Ericsson engineers, researchers and scientists around the world are working on what’s next in information, communications and telecommunications (ICT). 


A connected world is just the beginning. Your passion determines what comes next! Apply your ideas and insights to empowering people, business and society. 


Come and discover what makes YOU + ERICSSON a powerful combination 


We welcome the opportunity to meet you! 



Job Summary:

We are now looking for a Field Services Specialist. In this role, you will be responsible for the coordination, management and execution of Field Service activities supporting other Service Function (SF) in Operations and Engineering.  When in site activities need to be performed, you will work ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. 



You will be responsible for the following:

  • Corrective Maintenance Execution to meet SLA
  • Site Facility Management 
  • Site Information Management 
  • Third party supervision 
  • Service Activation/Deactivation – On-site 
  • Preventive Maintenance Execution 
  • Spare part handling 
  • Physical Site Access Management 
  • Working at Heights
  • Antenna System Maintenance


Key Attributes: 

  • Experience in radio system test tools and maintaining 24 / 7 online systems
  • Knowledge of Managed Service Operations Practice 
  • Knowledge sharing and Collaboration skills 
  • Apptitude to Work at Heights
  • Team focused
  • Availability to work in oncall rotational 24 / 7 roster,  1 week in 4.
  • Any knowledge in the below is an advantage to this application
    • Trunked Radio,
    • IT basic computing and networking
    • RF point to point links 
    • LTE
    • Microwave
    • Rigging


Additional Requirements: 

  • English skills 
  • OHS knowledge and skills 
  • Delivering Results & Meeting Customer Expectations 
  • Analyzing 
  • Working with People 
  • Handle Instructions & Procedures 
  • Applying Expertise & Technology 


Why Ericsson? 

Ericsson offers a truly global company, with a diverse, performance-driven culture, an innovative and engaging environment and opportunities to work across borders. Our employees live our vision, core values and guiding principles – sharing a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. 


In Australia, we are known for delivering “World-1st” projects for Australia's largest and most renowned telecommunications carriers. This is a chance to play a critical role in the success of the Ericsson organisation in Australia, whilst providing you with a fantastic career development opportunity and the chance to work alongside the brightest minds in our industry. 


We invite you to join our team as we work together to solve the world’s biggest challenges. 



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We will not be providing a work permit/visa for this position 


Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.  Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities.  


Please Note: We are only interested in applications from individuals and are not interested in any speculative calls or submissions from Recruitment Agencies.