Ericsson Careers

ICT Manager

WPI Jakarta, Indonesia
Services Engineering

English (US)

Job Description

Date: Nov 23, 2018

Job Summary:

We are now looking for an ICT Manager, who will be responsible for delivering commercially packet core project for the customers. In this role, you will also be accountable for providing profitable business for Ericsson according to the project specifications in Tim, Cost and budget. ICT manager is also expected to have packet core network technical experiences (in either design presales or deliver or both).



The ICT Manager drives large and complex Professional Services engagements towards Ericsson’s customers. The ICT  Manager supports the KAM with extensive technical knowledge. By taking on both the CSR and CFR role, the ICT  Manager is the overall responsible for the Core 3 team, especially for:

- The overall solution

- The overall cost estimation

- The delivery model (mix of on-shore, near-shore and off-shore resources)

Once the deal is won, the ICT  Manager is the head of the delivery, until the complete fulfillment of the contract, ensuring the continuity from presales to delivery, actively seeking to improve top and bottom lines with due consideration to customer satisfaction and Ericsson’s business objectives since these s often have visible impact on the Business Unit and corporate results.


In addition to the pre-sales and delivery activities, there are more tasks assigned to the ICT  Manager, such as:

  • Building a strong Customer Relationship at Manager/GM-Level (IT, Engineering, Marketing, Finance etc.). Daily presence at customer site, becoming a sort of Ericsson “agent” at the customer premise to increase the customer’s trust in Ericsson as a system integrator.
  • Driving up-sales opportunities
  • Coaching the team, to interact with them and to support them in their professional growth, and to identify and recognize talents.
  • Supporting asset and organizational set-up and growth; a main contributor to the Professional Service culture growth, delivery methodology fine-tuning as well as harvesting the best practices from the s driven.


What your daily works will be :

  • Engage with key customer decision makers, present technology impact on business values, create new/enhance end customer services/user experience, Manager/General Manager-level presentation.
  • Develop technical presentations and proposals, technical lead for internal & external share holder.
  • Lead technical RFx process, with virtual tender team. Lead a virtual/local team on delivering offshored based projects. Deal negotiation supporting AMs with customer procurement.
  • Analyze customer technology, define business requirements and participate in risk analysis
  • Stay abreast of on new technology/technical areas and share information about solution to enable customer competence build
  • Lead a presales team in HW/SW dimensioning, Services costing, 3PP costing, running Demo, PoC.
  • Lead a delivery team in a local/virtual team. Customer negotiation, UAT, bring add on sales.


Key Qualifications:

  • Education: Bachelor in Electrical Engineering/IT. Master degree/MBA is an advantage
  • Minimum years of experience: 5 years in packet core network delivery, with total 10 years of minimum professional career in telco industry. These are mandatory.
  • Domain experience expected :  IP Transport/Core, PS Core network, MVV is an advantage
  • Experience from technical job roles is required: System Integrator, System Analyst, Technical/Solution Architect.
  • Experience in past Hands On Cloud implementation of vEPC & vIMS. Hands on  experience of RHOSP, vSphere(vSAN,esxi,vCSA,VCD) is an advantage.
  • Key technical certifications of multiple domain : Cisco/Juniper networking, IP/Datacenter, Core(CS/PS/IMS) telecom is an advantage. PMP certification is an advantage.




Why is Ericsson a great place to work?

Ericsson is the driving force behind the Networked Society where every person and every industry is empowered to reach their full potential. Mobility, broadband and the cloud are transforming the world, enabling industries and society to provide better services, capture new opportunities, improve businesses, increase efficiency, and create new user experiences.

Our services, software and infrastructure support every major telecom operator in the world. The transformation that this brings allows people, business, and society to fulfil their potential and build a more sustainable future.

With some 115,000 employees and customers in 180 countries, we combine global scale with technology and services leadership. We support networks that connect more than 2.5 billion subscribers. 40 percent of the world’s mobile traffic is carried over Ericsson networks. And our SEK 100 billion investment in research and development over the last three years ensure that our solutions – and our customers – are at the forefront of innovation.

At Ericsson, we give our employees the freedom to think big. Your ideas and innovations can turn into achievements that impact society and change the world. Are you ready to be a change-maker? Learn what makes YOU + Ericsson a powerful combination. Join us today.

Founded in 1876, Ericsson has its headquarters in Stockholm, Sweden. Net sales in 2014 were SEK 228.0 billion (USD 33.1 billion). Ericsson is listed on NASDAQ OMX stock exchange in Stockholm and the NASDAQ in New York.


This position is located in Jakarta, Indonesia.


Follow us social media;






Please Note: We are only interested in applications from individuals and are not interested in any speculative calls or submissions from Recruitment Agencies.



Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.


Primary country and city: Indonesia (ID) || || WPI Jakarta || ServEng

Req ID: 262428