Ericsson Careers

Customer Project Manager

Noida, India
Information Technology

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English (US)

Job Description

Date: Nov 8, 2018

Ericsson enables communications service providers to capture the full value of connectivity. The company’s portfolio spans Networks, Digital Services, Managed Services, and Emerging Business and is designed to help our customers go digital, increase efficiency, find new revenue streams, and create new user experiences. Ericsson’s investments in innovation have delivered the benefits of telephony and mobile broadband to billions of people around the world ensuring our solutions – and our customers – are at the forefront of innovation. We support networks that connect more than 2.5 billion subscribers. With over 90,000 employees and customers in 180 countries, we combine global scale with technology and service leadership. 40 percent of the world’s mobile traffic is carried over an Ericsson network. And, our Technology for Good and Connect to Learn programs include creating technology that makes it easier to save lives, feed societies, bring technology to emerging markets and connectivity to remote areas, and grow businesses and prosperity.

At Ericsson, we give our employees the freedom to think big and navigate their career, on a global scale. We create technology that helps others, from helping people enjoy their favourite content to helping people recover from natural disasters by enabling better communications between rescue workers. Your ideas and innovations can turn into achievements that impact society and change the world, creating new connections, new possibilities, and new capabilities. We find that Ericsson is at its best when we bring together the diverse skills of our people. Working across business areas, across cultures, across geographical borders, across technical disciplines. More often than not, across ground-breaking solutions. Next generation technology can be staggeringly complex. But the simpler it is to use; the more people benefit from it. Join us and help build technology that makes it simple to connect with information, business, societies, and each other.

 

Job Summary:

We are now looking for a Customer Project Manager, to lead assigned customer projects securing that project goals are met, customer’s expectations are fulfilled and that the customer relation is handled in the best possible way within the scope of the contract.

 

Key Qualifications:

  • Education: Bachelor in Engineering (B.E/ B.Tech in IT, Telecom)
  • Financial Acumen & Analysis Skills
  • Business Understanding
  • Consultative Selling Skills
  • Customer and Market Insight
  • Negotiation, Persuading & influencing Skills
  • Project Management Skills
  • Occupational Health & Safety (OHS)
  • Leading & supervising
  • Planning & organizing
  • Proficiency with the English Language

 

Key Responsibilities:  

  • You will establish the project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities
  • Drive project execution: track project activities, monitor and handle changes, conflicts and critical issues
  • Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events
  • Handle project finance: ensure financial system monitoring
  • Develop the business: participate to contract preparation and to pre-sales meeting
  • Develop the CPM discipline: simplify processes, methods and tools with creative ideas

 

Additional Requirements:

  • PMI certifications - The CPM is expected to be certified on the job stage that she/he holds
  • Project sales process
  • Contract management 
  • 3rd pp suppliers management experience

 

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics. Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development. Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information