Ericsson Careers

Director - Automation Innovation

Plano, Texas
Information Technology

English (US)

Job Description

Date: Nov 9, 2018

Description of the Unit

Group IT is a function hosted in Business Area Managed Services with the aim to drive our digital strategy, vision and to ensure cross-functional execution. Automation & AI is a key theme of Ericsson Digital Transformation and competence is now consolidated to drive business transformation through automation, and to ensure a secure and scalable development, deployment and continued operations.
This position will be reporting to the Head of Automation & AI Transformation.
The position is to be held in Sweden (Kista) or US to be close to the team, the key stakeholders and leading automation & AI vendors and innovation centres
Job Description

The Director Automation Innovation will be a key member of the Group IT team driving strategy and innovation in the area of automation and AI for enterprise & services processes as well as being responsible for the Group automation transformation journey. This role is expected to identify new solutions based on automation and AI technologies, relevant use cases for pilots and to ensure stakeholder alignment in the change process from ideation to incubation. The individual occupying this role will focus on creating value through new innovative technologies and ways of working and will partner with business stakeholders, software vendors and IT-teams to digitalize Ericsson.
The role demands considerable flexibility in quickly adapting to shifting needs, and is expected to effectively cover a range of responsibilities including, but not limited to:
• Drive several automaton & AI pilots from ideation to incubation
• Drive market research into cutting-edge Automation technologies
• Align stakeholders on the need for automation and innovation
• Drive Intelligent Automation (RPA, MI, NLP) point of view within the company. Write blogs, collaborate with other automation leaders.
• Provide thought leadership and shape the knowledge base within Automation & Artificial Intelligence areas.
• Collaborate with stakeholders at different levels in the units and champion change and transformation enablement
• Collaborate within the team to ensure execution the Automation strategy towards set targets, from innovation to Operations


We have high expectations on you as an individual, to bring a good combination of broad-based business, leadership, and functional experience:
• Ability to influence across the organization, effectively leading change, originating ideas, championing and gaining commitment
• Deep level of understanding and experience in technology strategy, operations transformation, technology adoption, digital transformation, one or more Automation & AI technologies
• Established or emerging thought leader on Intelligent Operations and Automation
• Leadership experience; leader of high performing individuals and teams
• Broad change management competence
• Broad understanding of Ericsson Service delivery and/or Back-office Operations
• Broad understanding of Ericsson strategy and performance management processes
• Excellent senior stakeholder management and presentation skills
• Good interpersonal and communication skills
• Strong ability to present with confidence in front of an audience
• Master degree in Engineering or Business Administration




DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.


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Primary country and city: United States (US) ||  || Plano || IT