Ericsson Careers

Program Manager

London, United Kingdom
Product Management Services Engineering Students and Young Professionals Corporate Shared Services Consulting and System Integration Research & Development Sales, Strategy, Marketing, and Commercial Management Information Technology Supply Chain & Logistics

English (US)

Job Description

Date: Nov 16, 2018



Job Summary:

The Programme Manager Job Role purpose is to manage assigned programmes of work to secure that business benefits are met, customer’s expectations are fulfilled and that the customer relation is handled in the best possible way within the scope of the contract.


Responsibilities & Tasks:

  • Within a programme towards a specific customer, co-ordinates a portfolio of projects, on a day to day basis, on behalf of senior management, to ensure maximum efficiency in the allocation of common resources and skills, to deliver the business benefit.
  • Develops and maintains the appropriate environment to support project managers, including the processes and practices for managing projects and the training and coaching of project managers and teams.
  • Monitors overall progress and initiates corrective action as appropriate, including updating project managers' plans, to ensure that deliverables are produced on time and within budget.
  • Manages exceptions, slippage and issues of priority, and initiates extra activities wherever gaps in the programme are identified.
  • Ensures coherence of the programme, by monitoring changes in project portfolio and reassessing whether projects continue to meet business objectives and to use funds efficiently.
  • Reports progress of the programme to senior management.
  • Managing customer expectations, building and maintaining strong customer relationships in the delivery of customer programme, across all levels of stakeholders.
  • Management and resolution of escalations with customer and internally
  • Internal stakeholder management across the organization.
  • Actively manages Programme risks.
  • Process improvement and change – leading and driving to benefit supplier and customer organizations.
  • Manage programme finance: ensure financial system monitoring
  • Develop the business: participate to contract preparation and to pre-sales meeting
  • Develop the CPM discipline: simplify processes, methods and tools with innovative ideas


Position Qualifications:

  • PMI PgMP Certification required.


Core Competences:

  • Leadership skills
  • Consultative skills
  • Financial understanding
  • Business understanding
  • Sales and business development skills
  • Customer insight
  • Negotiation and argumentation skills
  • Project management skills
  • Problem solving
  • Presentation and communication skills
  • Entrepreneurial & Commercial Thinking
  • Persuading & Influencing
  • Analyzing
  • Leading & Supervising
  • Relating & Networking
  • Delivering Results & Meeting Customer Expectations
  • Planning & Organizing


Minimum Qualififcation & Experience Requirements:

  • PMI PgMP Certification


Preferred Qualification & Experience Requirements:

  • Project Sales Process
  • Contract management
  • 3rd pp suppliers management experience


Red Bee Media is the world’s leading Managed Service provider to the media industry.  Working with the best media brands in the world, we enrich and ensure media experiences. 

Every day, people on all continents watch television programs prepared, managed and broadcast by Red Bee Media staff. Every year, the business delivers more than 2.7 million hours of programming in more than 60 languages for nearly 600 TV channels. Its content discovery portfolio spans more than 10 million movies and program titles, covering over 25 languages, and includes an image database covering over 90 percent of all programming available across traditional TV, video on demand (VOD) and subscription video on demand (SVOD). It provides over 230,000 hours of captioning each year – more than 100,000 hours of which is live 

For content providers who want high quality media experiences for their audiences, Red Bee Media is trusted to manage and transform complex, mission-critical services with superior expertise, leading technology platforms and passion. 

We consistently deliver the highest quality Managed Services utilizing the most agile and efficient solutions to reduce time-to-market and minimize business continuity risks. We can deliver our customers’ content to their audience on every device, ensuring it is discoverable and optimized.  We ensure to be the best long-term partner to meet our customers’ complex and rapidly changing needs through our unique media heritage, technology experience and innovation focus.  Our portfolio of services spans the entire media value chain including: Playout, Media Management, OTT, NuVu, Access, Content Discovery, Piero Sports, Graphics and Creative





Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.


Primary country and city: United Kingdom (GB) || || London || Consulting&SysInt; IT; ProdMgt; R&D; SalesStratMkt&ComMgt; ServEng; SharedServ; Stud&YP; Supply&Log

Req ID: 259683