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2nd Line Broadcast/OTT Engineer

Stockholm, Sweden
Services Engineering

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English (US)

Job Description

Date: Dec 3, 2018

Red Bee Media is the world’s leading Managed Service provider to the media industry. Working with the best media brands in the world, we enrich and ensure media experiences.

 

Red Bee Media Sweden has for the last ten years been working with customers such as: TV4, CMore, SVT, FOX,HBO Our daily operations includes live News, Sports and high profile programs for example Swedish Idol, Let´s Dance. Talang.

 

 

Red Bee Media Sweden are now looking for a Second Level Operations Specialist that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

 

Responsibilities will include, but are not limited to:

 

·       Implement Customer change requests

·       Support SA teams in new platform development

·       System administration and configuration

·       Drive and assist in Incident and problem management

·       Govern and supervise the technical platform in production

·       Daily communication with external (customers/vendors) and internal stakeholders

 

To succeed in this role you need to have:

 

·       Customer oriented mindset

·       Good collaboration skills

·       A drive to deliver results

·       A problem solving and analytical approach

·       3-5 years technical broadcast experience or equivalent

·       Ability to apply technical expertise

·       Swedish and English skills

 

Desirable Qualifications and Experience:

 

·       Experience in 2nd line Operations is meritorious

·       Experience in network and compute is appreciated as well as programming skills

 

Other Information:

 

The job position is located in Tegeluddsvägen, Stockholm

 

Reports to:

 

Jonas Winell, Head of Playout | MCR | Production support

 

 

Last application date: 2018-12-17

 

For any further questions regarding the recruitment process, please contact Recruiter, Linnéa Korneliusson linnea.korneliusson@ericsson.com

 

We are Professional, Innovative and Passionate; are you?

 

Every day, people on all continents watch television programs prepared, managed and broadcast by Red Bee Media staff. Every year, the business delivers more than 2.7 million hours of programming in more than 60 languages for nearly 600 TV channels. Its content discovery portfolio spans more than 10 million movies and program titles, covering over 25 languages, and includes an image database covering over 90 percent of all programming available across traditional TV, video on demand (VOD) and subscription video on demand (SVOD). It provides over 230,000 hours of captioning each year – more than 100,000 hours of which is live.

 

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

 

Primary country and city: Sweden (SE) || || Stockholm || ServEng

Req ID: 258362