ICT Operations manager
Job SummaryThe ICT Operations Manager is responsible for supporting assigned service delivery operations across the delivery units and towards specific user groups. The ICT Operations Manager can be responsible within 3 areas. The Local Operations Manager (LOM) is responsible for “orders from” and deliveries to specific user groups with hands-on local operational and forecasting responsibility. The Service Operations Manager (SOM) is responsible for a specific supporting service across all delivery units, supporting the “delivery from” function.. The Domain Operations Manager (DOM) is responsible for an aggregated service that consists of multiple supporting services for a specific defined domain.ICT Operations managers can also hold global responsibilities toward cross organization alignments for sites such as GICs, Verification Centers and Business Near Centers. OPM is required to align global requirements to sites as well as to align ways of working across same type sites with respect to strategic roadmaps.
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Primary country and city: India (IN) || || Gurgaon || Consulting&SysInt; IT; ProdMgt; R&D; SalesStratMkt&ComMgt; ServEng; SharedServ; Stud&YP; Supply&Log
Req ID: 255689