EMA - Solution Integrator
Ericsson enables communications service providers to capture the full value of connectivity. The company’s portfolio spans Networks, Digital Services, Managed Services, and Emerging Business and is designed to help our customers go digital, increase efficiency, find new revenue streams, and create new user experiences. Ericsson’s investments in innovation have delivered the benefits of telephony and mobile broadband to billions of people around the world ensuring our solutions – and our customers – are at the forefront of innovation. We support networks that connect more than 2.5 billion subscribers. With over 90,000 employees and customers in 180 countries, we combine global scale with technology and service leadership. 40 percent of the world’s mobile traffic is carried over an Ericsson network. And, our Technology for Good and Connect to Learn programs include creating technology that makes it easier to save lives, feed societies, bring technology to emerging markets and connectivity to remote areas, and grow businesses and prosperity.
At Ericsson, we give our employees the freedom to think big and navigate their career, on a global scale. We create technology that helps others, from helping people enjoy their favourite content to helping people recover from natural disasters by enabling better communications between rescue workers. Your ideas and innovations can turn into achievements that impact society and change the world, creating new connections, new possibilities, and new capabilities. We find that Ericsson is at its best when we bring together the diverse skills of our people. Working across business areas, across cultures, across geographical borders, across technical disciplines. More often than not, across ground-breaking solutions. Next generation technology can be staggeringly complex. But the simpler it is to use; the more people benefit from it. Join us and help build technology that makes it simple to connect with information, business, societies, and each other.
We are now looking for an Application Development and 3rd Level Support role. Your main responsibility is to ensure, from a product (or group of products) perspective and end to end perspective. The best cost effective design, the adequate technology evolution and ensure the consistency of the application and tools used. You will, also ocus on minimizing the need for big improvement during its lifecycle.
In the role; you should ensure that the application is performing adequately. Ensuring that enough capacity is available to meet the business requirements and growth projections of the customer.
Key Qualifications: EMA
Education- Bachelor in Engineering (B.E/ B.Tech in IT, Telecom)
3-6 year's experienced
Knowledge on EMM and EMA nodes
Working experience on Ericsson Charging system and mediation platform
Working experience on Ericsson Rating and Tariff management
Working experience on Linux OS (Linux admin will be added advantage)
Able to troubleshoot problems using system and Wireshark traces
Understanding of Database (Oracle, Cassandra etc)
Understanding of unix shell scripts
Able to discuss the requirements with customer and provide remedy for the issues
Good communication skills
You will help with Assurance support activities
Operation and Maintenance of EMM and EMA nodes.
Preventive maintenance of Nodes
Incidents and trouble tickets handling
24X7 availability (Shifts)
Assist Problem management
Knowledge of Managed Service telecom operations practice
Knowledge sharing and collaboration skills
Delivering results & meeting customer expectations
Working with people
Creating & innovating
Applying expertise & technology
Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics. Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development. Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.