Ericsson Careers

ICT Program Director/Manager

Sydney, Australia
Information Technology

English (US)

Job Description

Date: Aug 17, 2018

Program Director  | ICT – Cloud & Virtualization

What does your future look like?

We are on the brink of the Networked Society - a technology revolution that will change the world for good through instant global connections and expanded freedom and opportunity.

Ericsson is a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility. Headquartered in Stockholm – Sweden, Ericsson is a publically listed company with more than 115,000 employees

More than 180 countries use Ericsson equipment and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Technology is at the heart of our business. Ericsson engineers, researchers and scientists around the world are working on what’s next in information, communications and telecommunications (ICT).

A connected world is just the beginning. Your passion determines what comes next! Apply your ideas and insights to empowering people, business and society.

Come and discover what makes YOU + ERICSSON a powerful combination

We welcome the opportunity to meet you!

In this role, you will:

  • Drive the delivery methodology and execution of ICT projects Educate, coach, train and develop delivery teams in ICT ways of working
  • Support delivery team members in successful ICT delivery frameworks to drive customer value and manage customer expectations
  • Ensure our IT Cloud projects are fulfilled and delivered in time, in high quality and within budget
  • Partner with the customer to analyse and propose improvements on their processes, operations, organisation and IT
  • Monitor ICT program performance
  • Coach and mentor colleagues
  • Drive or participate in customer engagements from lead support to contract fulfilment Identifying upside  opportunities
  • Design and deliver IT transformation  projects for customers in the region


As our ideal candidate, you will have:

  • Tertiary qualification Information Technology, Engineering or related
  • Strong experience engaging C-level customers in complex delivery programs
  • Extensive experience building ICT capability in complex organisations
  • Background in delivering ICT transformation projects Cloud Infrastructure / NFV / virtualisation
  • Proven experience training and educating   organisations on ICT end to end project delivery including consulting capabilities (business processes, managed services …)
  • Experience in generating new business opportunities Excellent communication skills

Why Ericsson?

Ericsson offers a truly global company, with a diverse, performance-driven culture, an innovative and engaging environment and opportunities to work across borders. Our employees live our vision, core values and guiding principles – sharing a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients.

In Australia, we are known for delivering “World-1st” projects for Australia's largest and most renowned telecommunications carriers. This is a chance to play a critical role in the success of the Ericsson organisation in Australia, whilst providing you with a fantastic career development opportunity and the chance to work alongside the brightest minds in our industry.


Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.


Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.


Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.


Primary country and city: Australia (AU) || || Sydney || IT