KDDI Integration & Installation

Posted date:  Sep 17, 2022
Location: 

Yokohama, Yokohama, Japan

Our Exciting Opportunity: 

We are now looking for a Service Delivery Line Manager, are you interested? In this role, you will ensure customer value and happiness through an efficient service delivery.

As an SDM (Service Delivery Manager), you will support service sales directly or indirectly via the unit resources as you understand and align with the overall service delivery processes, models, and strategies.

You will have a role in the line organization (the operational organization), with the purpose to lead their area of responsibility aligned with the instructions. You will collaborate to ensure that work is executed within the scope of OHS requirements.

All activities in the Ericsson group are performed under the responsibility of one or more Line Managers. Line Managers act per the Ericsson Leadership Framework and promote Ericsson's values, ethics and   culture of the organization to ensure excellent performance.

 

You will: 

-Ensure service delivery execution

-Be responsible for driving and supporting services sales

-Build a productive work environment for individuals and own organization

-Drive performance management (process)

-Drive competence management

-Conduct Resource management

-Look after unit finance within your group.

 

To be successful in the role you must have:

-Education: M.SC, MBA or equivalent through experience

-Deep understanding of Service Delivery process, models, and strategy

-Knowledge of the sales process

-Customer and market insight

-Excellent Social and communication skills

-Financial acumen and skills

-Formulating strategies and concepts

-Adhering to principles and values

-Leading, supervising, and responding to change in a high pace environment.

 

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

 

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

 

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city: Japan (JP)  ||  Japan : Yokohama : Yokohama

Req ID: 685056

Be where it begins

Our Culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds – you will be redefining it at a company where you’re empowered to lead and perform at your very best.

Learning and Development

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities. 

Benefits and Rewards

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

Click here to find out more about our benefits.


Job Segment: MBA, Performance Management, Management, Human Resources