IoT Operations Specialist

Posted date:  May 9, 2022

Yokohama, Yokohama, Japan

※This position require business level Japanese and middle level English ability.


Our Exciting Opportunity

We are now looking for an IoT Operations Specialist that shall ensure that the best in class services are provided to Japanese Major telecom operators.

You will collaborate with our IoT global teams & Operator support organizations.

You will be expected to drive activities focused on efficiency, innovation, and targeting to improve customer satisfaction by working collaboratively with the internal and external partners.


You will

  • Help with Assurance support activities, incident management
  • Assist with Problem management, system administration
  • Work with Billing operations
  • Work as interface between customer and Ericsson Distributed Team
  • Work with Ericsson IoT global teams remotely or have business trip to Ericsson global Sites
  • Coordinate operational activities with the local vendors


To be successful in the role you must have

  • More than 5 years' proven experience in Telecom industry
  • Bachelor Degree in engineering (IT, Telecom)
  • 3+ years’ experience of operational activities
  • Good communication in English and Japanese


Preferred Qualifications

  • Domain experience in one of the following areas: Cloud, Packet Core, UDM, IMS/VoLTE, HSS, or RAN related. Most interested in PS/IP.
  • Domain experience in one of the following areas: Server, Database, etc. Most interested in UNIX skills.
  • IoT experience or at least understanding the concepts/business models.


Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.




Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country: Japan (JP)   

Req ID: 647289

Be where it begins

Our Culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds – you will be redefining it at a company where you’re empowered to lead and perform at your very best.

Learning and Development

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities. 

Benefits and Rewards

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

Click here to find out more about our benefits.

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