IoT Operations Specialist

※This position require business level Japanese and middle level English ability.

Our Exciting Opportunity

We are now looking for an IoT Operations Specialist that shall ensure that the best in class services are provided to Japanese Major telecom operators.

You will collaborate with our IoT global teams & Operator support organizations.

You will be expected to drive activities focused on efficiency, innovation, and targeting to improve customer satisfaction by working collaboratively with the internal and external partners.

You will

• Help with Assurance support activities, incident management
• Assist with Problem management, system administration
• Work with Billing operations
• Work as interface between customer and Ericsson Distributed Team
• Work with Ericsson IoT global teams remotely or have business trip to Ericsson global Sites
• Coordinate operational activities with the local vendors

To be successful in the role you must have

• More than 5 years' proven experience in Telecom industry
• Bachelor Degree in engineering (IT, Telecom)
• 3+ years’ experience of operational activities
• Good communication in English and Japanese

Preferred Qualifications

• Domain experience in one of the following areas: Cloud, Packet Core, UDM, IMS/VoLTE, HSS, or RAN related. Most interested in PS/IP.
• Domain experience in one of the following areas: Server, Database, etc. Most interested in UNIX skills.
• IoT experience or at least understanding the concepts/business models.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
 

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
 

Primary country: Japan (JP)   

Req ID: 647289