HR Delivery Specialist

Posted date:  Sep 9, 2022

Taguig, National Capital, Philippines

Ericsson Philippines 

Location: Taguig

Work rights: Local Employment Contract

Travel requirement: None

Interview Support:

BGV clause: All employment offers to join Ericsson are subject to satisfactory completion of our global pre-employment check

Our Exciting Opportunity

The OM Process Specialist supports safeguards that the operational organization set-up in SuccessFactors-Employee Central (SF EC) reflects reality and that the units have the right relationships assigned in EC based on input from responsible stakeholders.

You will

  • Secures approval takes place when transfers of units/positions between different operational organizations occur
  • Checks and approves changes, based on decision by the responsible stakeholders, to be done in SF EC affecting the organization structure and headcount in the operational organization
  • Safeguards that positions within their geographical area are linked and not double linked
  • Performs the role of Restructure Specialist with utmost emphasis on accuracy and data quality
  • Ensures the accuracy of the Operational structure for Mass Restructures & Other Form requests
  • Assists in developing operational plans to make processes more efficient
  • Receives OM requests through:
  1. SF EC workflow
  2. HRCM Ticketing tool
  3. Mass Uploads PowerApps

To be successful in the role you must have

  • Operational Excellence – First Time Right
  • Excellent Communication Skills (oral and written)
  • Cross cultural sensitivity for diverse customers
  • Able to prioritize work requests
  • Good problem-solving skills
  • MS Office (especially MS Outlook and MS Excel)
  • Bachelor’s degree in Computer Science, Business Administration, Psychology or other related courses.
  • 2+ years of HRMS or SuccessFactors experience

Additional Requirement:

  • Internal Tools Knowledge:
  1. Employee Central (Success Factors)
  2. HRCM Ticketing tool
  3. Eridoc
  4. SharePoint
  5. Organizational viewer (Operational)

What's in it for you?

Here at Ericsson, our culture is built on over a century of courageous decisions With us, you will no longer be dreaming of what the future holds you will be redefining it You won’t develop for the status quo but will build what replaces it Joining us is a way to move your career in any direction you want with hundreds of career opportunities in locations all over the world, in a place where co creation and collaboration are embedded into the walls You will find yourself in a speak up environment where empathy and humanness serve as cornerstones for how we work, and where work life balance is a priority Welcome to an inclusive, global company where your opportunity to make an impact is endless.


We are proud to announce at Ericsson Philippines has been name #8 in the country and, our employees have once again voted us as a Great Place to Work® and we have been officially Certified™ in 2021. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.”

What happens once you apply

What happens next once you apply? Read about the next steps here

For your interview preparation, here are a few "Tips&Tricks" from our recruiters

For your prep and reference, here is our overall Brand video and some insights about our innovations in 5G


Ericsson is continuing to hire for all open roles with all interviewing and on boarding done virtually due to COVID 19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.


Do you believe that an organization fostering an environment of cooperation and collaboration to execute speed creates better business values? Do you value a culture of humaneness, where fact-based decisions are important, and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do

Be where it begins

Our Culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds – you will be redefining it at a company where you’re empowered to lead and perform at your very best.

Learning and Development

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities. 

Benefits and Rewards

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

Click here to find out more about our benefits.

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