ICT Program Manager (Core)

Posted date:  Sep 21, 2021

Sunway, 10, MY

Functional Area : Service Delivery

Travel requirement: 25% 

Work Location: Sunway, Malaysia


Background Check: All employment offers to join Ericsson are subject to satisfactory completion of our global pre-employment check.


At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to inspire change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.


This is a project management role that requires solid infrastructure skills to gain credibility and manage multiple workstreams. You must have technical background and understand infrastructure underpinnings of a complex IT/Telco/Enterprise environment



  • Supporting Cloud/Virtualized Infrastructure activities in Pre-Sales and Delivery phases
  • Assessing the requirements of the project and recommending suitable Cloud/Virtualized Infrastructure deployment strategy
  • Supervising consultants, vendors and suppliers. Planning and supervising installation of infrastructure in customer premises
  • Excellent knowledge about all aspects of telecommunication specifically with sophisticated Cloud/Virtualized infrastructure environments
  • Making sure that the Cloud/Virtualized Infrastructure deployment and migration project is completed within the given time frame.
  • Daily presence at customer site, becoming a sort of Ericsson “agent” at the customer premise to increase the customer’s trust in Ericsson as a system integrators
  • Driving add-on sales opportunities for Cloud/Virtualized Infrastructure


To be successful in the role the requirements are:

  • Candidate should be highly competent as he/she needs to manage all the network product (Network Application : Packet Core, Circuit Core, Cloud, IMS, 5G Core)
  • Candidate must have technical background and project management skills
  • Project Management Experience 5+ years with previous hands on Cloud/ Virtualized infrastructure experience
  • Experience of efficient engaging management and groups of technical and non-technical stakeholders and efficient managing the delivery of project
  • Able to demonstrate strong leadership skills including project management, financial management, change management and facilitation
  • Good communication and negotiation skills, excellent planning and organization ability, Excellent time leadership skills and understanding the value of a baseline
  • Excellent troubleshooting and problem solving abilities and excellent management and leadership skills


Behavioural Competences:

  • Results-oriented & Commercial Thinking
  • Persuading & Influencing
  • Relating & Networking
  • Delivering Results & Meeting Customer Expectations
  • Planning & Organising
  • Leading & Supervising

What's in it for you?

With over 90,000 employees across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism and Perseverance. Ericsson is very passionate about learning and development, supports mobility and flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer some awesome benefits, amazing career development and training programs to provide an empowered career in a connected world.


We are proud to announce at Ericsson Malaysia, our employees have once again voted us as a Great Place to Work® and we have been officially Certified™ in 2021. 

Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.”


Ericsson is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.


Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.


We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union.

Our Culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds – you will be redefining it at a company where you’re empowered to lead and perform at your very best.

Learning and Development

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities. 

Benefits and Rewards

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

Click here to find out more about our benefits.

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