Senior Researcher / Analyst - ConsumerLab

Posted date:  Nov 24, 2021

Stockholm, Sweden

Our Exciting Opportunity

Ericsson Consumer and Industry Lab delivers world-class research and insights for innovation and sustainable business development. We explore the future of consumers, industries and society in regards to connectivity by using scientific methods to provide outstanding insights on markets, industries and consumer trends.


At Ericsson, we turn facts into valuable knowledge! We analyze data to create consumer insights and thought-provoking ideas in different technology areas. Our Consumer Lab gains its knowledge through its Analytical Platform based on interviews with 100,000 individuals each year, in more than 40 countries – statistically representing the views of 1.1 billion people.


Our team has expertise in qualitative and quantitative market research, data analytics, business consulting, anthropology and statistical modeling. By being clear and always staying true to our mission to be the voice of the consumer, we are able to offer comprehensive insights and convey a robust picture of the global consumer landscape. We study consumers everyday life and opinions to be able to predict future needs and behaviors. This provides value for decision makers, both within Ericsson and among our customers.


Sounds appealing? Take the challenge and join our team!


The role will be based in Kista, Sweden reporting to the Research Leader Consumer Lab.



You will

  • Partner with internal stakeholders and business units to scope and define consumer research projects that deliver actionable findings to drive thought leadership and address business needs
  • Translate consumer research and insights to drive discussion with various Research Areas within Ericsson Research to drive technology foresight to identify the emerging technologies which might produce the greatest economic and social benefits.
  • Communicates consumer insights and their implications and advise stakeholders, senior management and customers on how to best use research findings
  • Identify and contribute to new and relevant consumer research questions, to drive strategic issues and thought leadership about evolving consumer ICT use.
  • Partner with academia and external start-ups to combine insights and knowledge on consumer needs with technical solutions to create new design ideas, protypes and demonstrations
  • Act as a spokesperson for Ericsson ConsumerLab studies and insights, providing Ericsson with a “voice of the consumer”, e.g. at external events, press briefings and customer meetings.
  • Work with statistical methods to investigate consumer survey data
  • Create useful insight and foresight using various data sources



To be successful in the role you must have

  • Bachelors or Master’s degree with at least 6-7 years of relevant experience.
  • Works with consumer related area or a work as a trend analyst, consumer insight expert, management consultant, a business & market intelligence analyst.
  • Experience in leading the design and execution of consumer insight projects either as an internal corporate researcher or working at a market research supplier.
  • Experience with business & market intelligence function with knowledge of the ICT industry, its players and business models is an advantage
  • Background from having worked in international organizations and with multi-disciplinary teams is an advantage
  • Advanced skills in PowerPoint and working knowledge of either SPSS, SAS or R for data management and analysis purposes
  • Ability to translate complicated analysis to compelling communicative messages
  • Outstanding interpersonal, communication skills and ability to build networks
  • Proficiency in English, both written and spoken
  • Interest in consumers, trends and ICT insight creation using data from different sources



Additional Requirements:

  • Experience from using dashboards technologies, such as Tableau, QlikView and data studio is an advantage



The selection and interview process is ongoing, so send your application in English as soon as it is ready. If you have specific questions you are welcome to email manager Jasmeet Singh Sethi at or recruiter

Last date of application:  December 7th 2021 


We welcome the opportunity to meet you!




Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do. 

We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.


Primary country and city: Sweden (SE) || [[filter6]] || [[custCity]] || [[mfield2]]

Be where it begins

Our Culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds – you will be redefining it at a company where you’re empowered to lead and perform at your very best.

Learning and Development

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities. 

Benefits and Rewards

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

Click here to find out more about our benefits.

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