Digital Transformation Office - Analysts (various levels)

Posted date:  Jan 21, 2022

Stockholm, AB, SE

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.


Our Exciting Opportunity

Are you looking for the fast-paced, innovative environment of a start-up backed by the resources and capabilities of a global technology leader like Ericsson?

We are looking for Business Analysts to join our Digital Transformation Office. This is a highly visible role, as this is an executive-level priority writing the next chapter for Ericsson. We are a truly global & diverse team accelerating Ericsson’s business transformation focused on superior customer experience and outstanding operational execution.

Join us to become part of a multi-functional team working on deploying new digital capabilities that will help to transform Ericsson.

As a business analyst, you will focus on bringing to bear the main components of digital capabilities: data, technology, and agile ways of working, with the purpose of helping the company build a better customer experience through more efficient operations. This role will give you a deep understanding of Ericsson’s business by collaborating with a complementary team of role players a long with the entire customer flow, enabling wide-ranging career opportunities.


You will

Join an agile squad, working in a diverse team to tackle problems both in technology and business. Ultimately, you will play a meaningful role as the glue between all project functions to efficiently drive transformation.

  • Conduct analyzes of existing business flows and identify challenges and difficulties
  • Develop recommendations based on business analyzes and in collaboration with the team drive the implementation
  • Develop concrete user stories based on identified user perspectives and implement them together with the Project and Development team
  • Identify internal data issues and needs
  • Manage adoption activities of new digital tools across Ericsson
  • Supervise the impact of digital transformation initiatives
  • Facilitate workshops and deliver presentations to executive stakeholders


You are:

  • A curious challenger – asking “why” and other insightful questions
  • An Experimenter, preferring progress over precision
  • Good listener – to capture information, thoroughly analyze it and turn it into the impact
  • An excellent communicator, comfortable at presenting in front of groups and to executives
  • Self-managed high performer with a can-do attitude
  • A problem solver, who thrives working in uncertain environments
  • A great teammate and a big fan of collaborative problem solving
  • Energized when working with people from a diverse set of backgrounds
  • Effective at leading workshops, discussions, and other events


To be successful in the role you must have

  • Excellent academic track record from globally recognized business or engineering schools. Minimum B.Sc., but more advanced degrees (M.Sc. or MBA) is an advantage.
  • 0-7 years relevant professional experience for instance working as a trainee, management consultant, or business analyst
  • Experience from delivering digital transformation projects, strategy or operations excellence projects, agile ways of working, and from working in the technology industry is advantageous


What´s in it for you?

Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.


What happens once you apply?

To prepare yourself for next steps, please explore here:

Feel free to apply and please include both resume in English and cover letter, outlining how you meet the specific requirements of the position


Employment type: Permanent position.


Location: Stockholm, Sweden.

The selection and interview process is ongoing. Therefore, apply as soon as possible.

If you have any further questions, you are welcome to contact us:


Recruiter: Justyna Gnatowska (


Hiring manager: Chapter Analyst Manager.


Kindly note that we do not accept applications sent via e-mail.


We welcome the opportunity to meet you!

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do. 

We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.

Primary country and city: Sweden (SE) || || Stockholm || [[mfield2]]

Req ID: 544818 

Our Culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds – you will be redefining it at a company where you’re empowered to lead and perform at your very best.

Learning and Development

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities. 

Benefits and Rewards

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

Click here to find out more about our benefits.

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