Access Services Operations

Posted date:  Jan 8, 2022

Seville, Andalusia, Spain

Why is Ericsson a good place to work?


Ericsson enables communications service providers to capture the full value of connectivity. The company’s portfolio spans Networks, Digital Services, Managed Services, and Emerging Business and is designed to help our customers go digital, increase efficiency, find new revenue streams, and create new user experiences. Ericsson’s investments in innovation have delivered the benefits of telephony and mobile broadband to billions of people around the world ensuring our solutions – and our customers – are at the forefront of innovation.   We support networks that connect more than 2.5 billion subscribers. With over 100,000 employees and customers in 180 countries, we combine global scale with technology and service leadership.  40 percent of the world’s mobile traffic is carried over an Ericsson network.  And, our Technology for Good and Connect to Learn programs include creating technology that makes it easier to save lives, feed societies, bring technology to emerging markets and connectivity to remote areas, and grow businesses and prosperity.



At Ericsson, we give our employees the freedom to think big and navigate their career, on a global scale.  We create technology that helps others, from helping people enjoy their favourite content to helping people recover from natural disasters by enabling better communications between rescue workers. Your ideas and innovations can turn into achievements that impact society and change the world, creating new connections, new possibilities, and new capabilities.  We find that Ericsson is at its best when we bring together the diverse skills of our people. Working across business areas, across cultures, across geographical borders, across technical disciplines. More often than not, across ground-breaking solutions. Next generation technology can be staggeringly complex. But the simpler it is to use; the more people benefit from it. Join us and help build technology that makes it simple to connect with information, business, societies, and each other.


Our Exciting Opportunity!


With 1500 staff and offices in the UK, across Europe, North America and Australia, Red Bee Media Access Services is a world-leading media management company providing technology and creative solutions that helps channels, broadcasters, content rights holders and brand owners reach and engage with their audiences.


Red Bee Media Access Services’ client list includes international broadcasters and advertisers across TV, web and mobile such as the BBC, Channel 4, UKTV, Channel 5, ABC Australia, SBS, etc.


Red Bee Media Access Services' live subtitling output includes national and regional news, live sport and high profile events such as Wimbledon and Prime Minister’s Question Time.


Access Services connects deaf and hard of hearing viewers, and blind and partially sighted viewers, to thousands of hours of content through subtitling, signing and audio description.


We operate in the broadcast environment, providing a service 24 hours a day, seven days a week. Subtitlers must be prepared and able to work on a rotational shift pattern covering a range of shifts.


We are looking to fill a number of full-time positions and to build a talent pool from which to fill further vacancies, as required.


This role would be ideally suited to graduates with strong language and communication skills, and curiosity about the media.

You will: 

  • receive online training and support and then you will work from home, based anywhere in Spain.
  • provide live and pre-recorded subtitles for a wide range of television output in a way that conveys the intentions and information of the original to viewers with sensory disabilities.
  • use voice recognition software and a process called respeaking to cover live output.
  • produce pre-recorded subtitles that match the audio track using a variety of processes.
  • work independently and as part of a team.


To be successful in the role you must have:


  • An excellent standard of written English, including spelling, grammar and meticulous attention to detail.
  • Ability to proofread, review and correct own work as well as text and scripts crafted by others to ensure 100% accuracy.
  • Experience of using proofreading and editing skills is crucial.
  • A clear and confident speaking voice.
  • Ability to quickly learn and adapt to new technologies and processes and react positively to change.
  • Ability to provide high quality subtitles for a broad range of programming including news and current affairs, live sport, documentaries, music events, children’s programming, dramas and soaps.
  • Strong time-management skills as well as ability to work under pressure, prioritise and produce subtitles to tight deadlines.
  • Ability to remain calm, think quickly and make good editorial decisions within the unpredictable and pressurised environment of live television.
  • Ability to share and receive information.
  • Show initiative and the capacity to work flexibly and/or adapt to changing circumstances.
  • Ownership for the quality and delivery of own work at all times.
  • A dedication to continuous improvement in performance on a team and individual basis.
  • An understanding of the difficulties hearing-impaired people face when watching television.
  • A curiosity about, and a wide knowledge of television output, and an awareness of ongoing developments in the broadcasting industry.
  • A genuine curiosity about current affairs, politics and sport.


What´s in it for you? 


Here at Ericsson, our culture is built on over a century of fearless decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your chance to create an impact is endless.


What happens once you apply? 


To prepare yourself for next steps, please explore here:

Ericsson and Red Bee Media expressly prohibit any form of workplace harassment based on race, colour, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

 Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do. 



We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.


Primary country and city: Spain (ES) || [[filter6]] || [[custCity]] || [[mfield2]]
Job details: [[customString4]] 

Primary Recruiter: Veronica Olivi

Be where it begins

Our Culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds – you will be redefining it at a company where you’re empowered to lead and perform at your very best.

Learning and Development

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities. 

Benefits and Rewards

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

Click here to find out more about our benefits.

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