Talent Acquisition Operations SME Lead

Posted date:  Nov 26, 2021

Reading, RDG, GB

Our Exciting Opportunity

Are you a passionate, forward thinking talent acquisition professional?

Can you demonstrate experience designing innovative solutions and setting the strategy in a global organization?

If you can answer yes to these questions, then you could be next to join our team of specialists working to deliver our Global Talent Acquisition Strategy for Ericsson.


Background Context:

The role will sit within Ericsson Group Function Talent acquisition team and will report to the Global head of Talent Acquisition. The team drives central initiatives in areas such as internal mobility, Technology infrastructure, Diversity & Inclusion, experience, and compliance. Recruitment at Ericsson is on a significant transformation journey with new technology platforms investment, RPO partners, and a new Recruiting delivery model being implemented.

Ericsson operates a hybrid delivery model including both internal recruiting teams as well as external RPO partnerships.


What you will be doing:

You will collaborate with our Talent Acquisition teams across our geographies and business areas, to continue to drive the evolution of the Ericsson Talent Acquisition model. This will include:

  • Working with Talent Acquisition and Recruitment Delivery leaders to ensure the successful transition to the new segmented TA model.
  • Co-ordinating knowledge sharing across areas so that the model can be best implemented
  • Partnering closely with Group Function TA SME’s as we implement new RPO partner models to ensure that there is a consistent approach to deploying the strategy.
  • Evaluating the model efficacy using several data points such as customer experience data and segment performance data
  • Ensuring that TA reporting capabilities continue to evolve not only aligned to segmented hiring but also to more sophisticated reporting & predictive analytics (in partnership with HR Analytics organisation and our TA reporting team).
  • Liaising with the Transformation project team to ensure solutions alignment with the TA Operating model.
  • Owning the governance of changes to roles being delivered in different segments in close partnership with TA Leaders.
  • Focusing on key change initiatives to satisfy different needs of different partners.
  • Building business cases for new required capabilities (internal or external) in line with business strategy and hiring demands.
  • Seeing opportunities to integrate TA processes with broader HR processes and functions such as Rewards, Talent management, L&D and HR Analytics.


Skills, knowledge, and experience to be successful in position

This is a role that blends strategic thinking with the ability to translate that thinking into operational requirements in a large and sophisticated Global Organisation;

  • You are passionate about driving continuous improvements and will deliver outstanding service for hiring managers and candidates through the full recruitment lifecycle.
  • You should be a forward thinker who champions innovation and enjoys collaborating.
  • You’re an effective relationship builder and will be experienced in working with and coordinating; TA leaders, Global Shared Services teams, colleagues and outsourced partners.
  • Your core attributes should include; Strong communication skills, consensus building, positive team worker, innovative thinking, open for motivating change, a leader with vision combined with a pragmatic approach.
  • You will have an ability to engage with people at all levels
  • You are data centric in your approach with well honed analytical skills to be able to make the case for change using data to tell the story.



  • Extensive experience working in an internal Talent Acquisition function preferably at a global or international level.
  • Strong business acumen and clear understanding of how to integrate talent strategy with business strategy
  • Broad knowledge of functional HR talent areas
  • Extensive experience with international TA solutions including experience defining and running complex internal and external (RPO) delivery solutions.
  • Previous Recruitment delivery leadership across a growing International organisation
  • Experience working with Change management in projects, crafting presentations for maximum impact and finding opportunities for improvement.
  • Experience with project management principals would be very beneficial.


What´s in it for you?

Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – but instead redefining it! Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where emotional intelligence and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your chance to create an impact is endless!


What happens once you apply?

To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process


Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.


Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.


Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

Be where it begins

Our Culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds – you will be redefining it at a company where you’re empowered to lead and perform at your very best.

Learning and Development

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities. 

Benefits and Rewards

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

Click here to find out more about our benefits.

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