CENX Service Assurance Program Manager

Posted date: Feb 25, 2021

Location: Ottawa, ON, CA

Company: Ericsson

Location:  Ottawa Ontario


Our Exciting Opportunity:

We are now looking for a leader to join our Program Office within CENX.


CENX Service Assurance is part of Solution Area OSS in Business Area Digital Services. The solutions provided by OSS are helping digital enterprises worldwide govern, manage and orchestrate hybrid networks holistically and in real time, turning legacy networks into elastic infrastructures that are lightweight, programmable and endlessly adaptable. CENX Service Assurance adds closed-loop automation to our Dynamic Orchestration solution to make us a market leader in next generation OSS solutions. CENX Service Assurance will help our customers automate the deployment of network slices and assure the services that run on these. This will lower costs for customers, while also enabling shorter time to market and faster service monetization.


You Will:

  • Create and manage plans in conjunction with R&D teams and other stakeholders
  • Track/Review progress against plan and drive corrective actions - where appropriate
  • Ensure Risks, Assumptions, Issues and Dependencies are managed effectively
  • Ensure delivery of commitments, with quality, on time
  • Remove external impediments that affect and cannot be addressed by the teams
  • Drive the release through the major milestones
  • Shape our interaction with our Dynamic Orchestration solution program and other attached business areas in terms of organisation set up and way of working.
  • Lead improvement and change initiatives within the R&D and other part organisations to continuously improve
  • Contribute to building a continuously improving Lean and Agile organization
  • You are an agile, dynamic and result focused leader who empower teams to achieve the CENX R&D and Solution Area OSS objectives. You are a keen learner and always work across the organization to drive more efficiency and effectiveness. You support the organization to align ways of working to increase speed, ensure quality and improve customer satisfaction.


As a leader in our organization we expect you to be cooperative, transparent, customer oriented and drive our business towards success.


To be successful in this role, you must have:

  • Software Engineering university degree or equivalent experience
  • Minimum 5 years of work experience
  • An experienced leader with a track record of building and leading strong teams and delivering against goals
  • Demonstratable experience of coaching teams to increase effectiveness and efficiency
  • An excellent communicator who can relate to the technical and business roles within the organization
  • Proven experience successfully driving releases through the major milestones.
  • Experience in lean & agile way of working and its implementation in large R&D organizations
  • Proven track record of being a team player, building strong and highly empowered teams
  • PMP, PMI-ACP or Agile certification is an advantage
  • Experience leading large-scale agile software projects an advantage.
  • You have excellent interpersonal and verbal communication skills. You must be fluent in oral and written English and have excellent presentation skills.


What´s in it for you?

Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.


What happens once you apply?

To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process




Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do. 


DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. 

They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. 
Therefore employees assigned may be required to perform additional job tasks required by the manager.


Primary country and city: Canada (CA) || || Ottawa || ProdMgt

Req ID: 484143 

Job Segment: Program Manager, Service Manager, Engineer, Manager, Embedded, Management, Customer Service, Engineering, Technology