OSS Support Engineer

Posted date:  Mar 19, 2023

Noida, Uttar Pradesh, India

About this opportunity

Resource will be aligned for Customer Support activity to handle customer service tickets based on Ericsson NMS Platform and Application and will ensure the accurate and proper delivery of services as specified in the contracts and frame agreement.

What you will do

  • Work on Telco network infrastructure & OSS/BSS systems.
  • Will work on Ericsson products in ENM (NMS) Customer Support.
  • System Administrator in Linux, Openstack, VMWare, Ne04J, And in Applications – FCAPS (fault, configuration, accounting, performance, and security) is a network management framework.

You will bring

  • Knowledge of IT network infrastructure and Solid Customer Support experience.
  • Hands-on System Administrator knowledge on Linux OS (Sophisticated). RHCE, RHCSA certificate desirable.
  • Solid grasp in software installation, deployment, and configuration experience. Good solve and problem resolution experience.
  • Solid grasp in Ne04J, Sybase database!
  • Understanding on Networking (IP V4, IP V6, VLAN, Routing, Bridge, Bond, Teaming etc).
  • Knowledge on Virtualization (Hypervisor, VM creation, Resource distribution). Desirable VMware VCP certificate.
  • Cloud Fundamentals - Knowledge of the cloud infrastructure management domain.
  • Knowledge on Openstack.
  • Experience in Customer Support of FCAPS will be an advantage.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city: India (IN)  || India : Uttar Pradesh : Noida     
Job details: Support Engineer     
Primary Recruiter: Pratibha Tripathy

Be where it begins

Our Culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds – you will be redefining it at a company where you’re empowered to lead and perform at your very best.

Learning and Development

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities. 

Benefits and Rewards

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

Click here to find out more about our benefits.

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