ICT Team Lead- Skype and Teams Application

Posted date: Jun 8, 2021

Location: Noida, UP, IN

Company: Ericsson

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

Our Exciting Opportunity:

Provide an outstanding customer experience with every interaction. Engage and empathize with customers to support and resolve technical issues Through completion. Develop, champion, and maintain highly effective customer interaction!

  • We believe in trust – we trust each other to do the right things!
  • We believe in taking decisions as close to the product and technical expertise as possible.
  • We believe in creativity – trying new things and learning from our mistakes.
  • We believe in sharing our insights and helping one another to build an even better user plane.
  • We truly believe in happiness, we enjoy and feel passionate about what we do and value each other’s technical competence deeply.

You will:

  • Working on on Microsoft Teams and Groups, Teams Administration.
  • Skype to TEAM Migration
  • Analyze and fix internal and external VOIP issues.

To be successful in the role you must have:

  • Very good experience with O365, specifically on Microsoft Teams and Groups, Teams Administration.
  • Skype to TEAM Migration, Very good knowledge of MS TEAMS Fundamentals, O365, Azure.
  • Exchange Online Administration/Transport Rule Management.
  • Extensive PowerShell Scripting experience is mandatory.
  • Basic knowledge of Voice fundaments like PBX, SBX, Gateway, etc.
  • Enterprise voice and Data Center expertise working with collaboration platforms & solutions.
  • Expert-level knowledge of VOIP protocols such as SIP, RTP/SRTP including TLS.
  • Experienced in virtualization platforms VMWare and Hyper-V.

Key Qualification:

  • Education: Graduate in Engineering
  • Expereince: 8-10 years

What´s in it for you?

Here at Ericsson, our culture is built on over a century of adventurous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

What happens once you apply?

To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process  

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.

We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, Indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.

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