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ICT Engineer- NOC

Posted date: Jun 10, 2021

Location: Noida, UP, IN

Company: Ericsson

At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to inspire change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world

Our Exciting Opportunity:

 We are now looking for an Information and Communication Technology (ICT) Engineer. You will plan and operate the software and hardware solutions for the internal Ericsson users. As an ICT Engineer, you will ensure a stable environment and optimize the solutions/services to the agreed service levels in a cost efficient and timely manner!

 

  • We believe in trust – we trust each other to do the right things!
  • We believe in taking decisions as close to the product and technical expertise as possible.
  • We believe in creativity – trying new things and learning from our mistakes.
  • We believe in sharing our insights and helping one another to build an even better user plane.
  • We truly believe in happiness, we enjoy and feel passionate about what we do and value each other’s technical competence deeply.

 You will:

  • Work in 24x7 rotational shifts
  • Supervise and seek our production environment including various network devices.
  • Maintain 100% uptime of the production services.
  • Address all issues reported by our monitoring tools, including partner concern on issues that require more senior intervention
  • Follow partner concern process through issue completion, including providing documentation after resolution.
  • Follow regular Operations procedures and finish the work you're leading during the shift.
  • Send periodic NOC reports with the system and service status.
  • Build knowledge base by crafting and updating documentation for support.

 To be successful in the role you must have:

  • Good written and verbal communication skills; ability to coordinate and prioritize tasks.
  • Ability to work independently and in a team environment.
  • Strong analytical and organizational skills.

 Key Qualification:

  • Bachelor's Degree (B.E./B.Tech) in Computer Science or related field.
  • Experience: 5 years

What´s in it for you?

 Here at Ericsson, our culture is built on over a century of daring decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

 What happens once you apply?

To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.  

We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics


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