Customer Project Manager

Posted date: Jun 12, 2021

Location: Nanjing, 32, CN

Company: Ericsson

Location: Nanjing, Hangzhou, Hefei


As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.


Our Exciting Opportunity

We are now looking for a Customer Project Manager to lead assigned customer projects securing that project goals are met, customer’s expectations are fulfilled and that the customer relation is handled in the best possible way within the scope of the contract.


You will

  • Establish the project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities
  • Drive project execution: track project activities, monitor and handle changes, conflicts and critical issues
  • Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events
  • Handle project finance: ensure financial system monitoring
  • Develop the business: participate to contract preparation and to pre-sales meeting
  • Develop the CPM discipline: simplify processes, methods and tools with creative ideas


To be successful in the role you must have

  • Bachelor’s degree in Telecommunication or Electronic Engineering, at least 3 years’ experience in Telecommunication area. Chinese is a must while proficiency with the English Language
  • Good knowledge of Radio network (2G, 3G, 4G), and familiar with 5G product portfolios/application scenarios. Business Understanding, familiar with 5G/IoT and Cloud industry chain and market status
  • Good Market and customer insight, high competence on business-oriented customer engagement and influence skill, familiar with sales process, occupational Health & Safety (OHS), security and compliance policy of Ericsson.
  • Good experience on project management on both HW/SW and service delivery, familiar with project management of iterative and agile development
  • Good scope management experience on large scale of project, familiar with change request process and management.
  • Good communication competence to setup and manage virtual team from different functions and areas. High collaboration sense to lead / supervise/ plan and organize resource to achieve project target and win customer satisfaction.


Additional Requirements:

  • PMI certifications - The CPM is expected to be certified on the job stage that she/he holds
  • Master on Ericsson PROPS-C process
  • Profound understanding on Ericsson Sales Process
  • Contract management 
  • 3rd pp suppliers’ management experience
  • Basic concept to agile project management
  • Basic knowledge of develops


What´s in it for you?

Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

What happens once you apply?

To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do. 

We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.

Primary country and city: China (CN) || || Nanjing || [[mfield2]]

Req ID: 536755 

Job Segment: Telecom, Telecommunications, Project Manager, Engineer, Manager, Technology, Engineering, Management