ICT Program Director - OSS

Posted date:  Aug 1, 2022

Mumbai, Maharashtra, India

We are now looking for a Program Director/Manager/Management, who will take care of analyzing, crafting and developing commercially viable technical solutions for the customers. In this role, you will also be accountable for providing profitable business for Ericsson by translating customer needs, and technology opportunities into detailed technical offering, solutions and proposals!

What you will do

  • Be in a Leadership role for complex programs including multiple sub-programs/projects along with an overall responsibility of full Program including Add-on-Sales!

  • Overall responsible for program / project workforce management of within the Account.

  • Be able to build a strong Customer Relationship

  • Ensure the projects are tightly planned, resourced and can maintain profitability over time as changes arise

  • Develop and maintain effective working relationships with internal and external business partners

  • Develop a positive & productive culture within the project team members

  • Responsible to ensure projects are progressing according to schedule and budgeted costs, risks are handled, financials are controlled, and critical issues handled.

  • Staffed primarily with Program Directors

  • Targeted on net sales and unadjusted margin. Measured primarily on Add-On-Sales, Projects P&L, Billability, Employees Engagement and Customer Happiness.

To be successful in the role you must have:

  • At least ten (10) years of Project Management experience.

  • Have a consistent track record of successful Project / Program Management

  • Good understanding of project delivery in both BSS and OSS Domain

  • Demonstrable record of accomplishments in leading Digital Services type of Pre-Sales & Delivery

  • Collaborative, team-player and able to work across geographies and cultures

  • Strong consultative skills and good negotiation skills

  • Passion for innovation and simplification

  • Passion for customer business, service orientation

  • Very good understanding of financial & commercial aspects as well as the pillars in delivery: Processes/Procedures, People/Organization, Tools/Systems.

  • Proven track record working for a supplier towards major telecom operators

  • Capability of coping with pressures & setback

Why Join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What Happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to interviewsupport@ericsson.com

We are proud to announce at Ericsson India has been named #14 in the country and we have been officially Certified™ in 2021. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.


Be where it begins

Our Culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds – you will be redefining it at a company where you’re empowered to lead and perform at your very best.

Learning and Development

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities. 

Benefits and Rewards

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

Click here to find out more about our benefits.

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