Customer Project Manager

Posted date:  Jun 26, 2022
Location: 

Mumbai, Maharashtra, India

Our Outstanding Opportunity:

We are now looking for a Customer Project Manager (CPM), to lead assigned customer projects securing that project goals are met, customer’s expectations are fulfilled, and that the customer relation is handled in the best possible way within the scope of the contract.

  1. To manage KAM projects in a timely, efficient, with quality and customer satisfactory manner till the customer final acceptance, invoicing and handover to support organisation.
  2. To manage, implement and complete KAM project in accordance to the assignment specification issued by KAM as well as PROPS-C and CPM@Ericsson project methodology.

You Will:

  1. To report the CORE-3 and contractual execution activities and progress to the Program Manager / Total Project Manager or Head of PO where applicable.
  2. To participate in tender process / Core 3 activity on behalf of project office whenever is required. This includes, among others, giving quotation for all project related services i.e. engineering services, SoC compliance and produce project timeline and etc.
  3. To form a cross functional project organisation upon an assigned project from KAM with resource secured from different organization.
  4. To provide prospect project forecast list for securing project resource in terms of competence, timeliness, cost as well as to increase efficiency of resource utilisation and mobilisation.
  5. To conduct a project profitability analysis prior to the commencement of an assigned project.
  6. To practise the PROPS-C project methodology throughout the project life cycle.
  7. To be the Project Specification responsible in response to the Assignment Specification.
  8. To take advancing actions should contractual deliverables not meet the requirements.
  9. To seek approval from CCB should budget overrun or deviation and discrepancy of overall project objectives.
  10. To conduct regular customer project meetings for all project implementation issues.
  11. To constantly review and supervise project cost vs. project budget and develop a project timeline which is to be maintained at a high level of planning and control.
  12. To trigger Finance invoicing for all accepted works by customer.

You should have:

  1. Excellent interpersonal, negotiation and communications skills and be able to interact with people at all levels.
  2. Outstanding interpersonal skills, innovation, and the ability to motivate, inspire, and lead cross group/functional teams with a high degree of independence and success.
  3. Sound understanding of Ericsson’s vision, business objectives, products and services.
  4. Understand the processes within project implementation, Strong financial knowledge in particular project budgeting, Project Management Competences
  5. Have a customer focused attitude - E2E focus, sees the big picture, can get things done no matter what, with agility and speed to deliver what the customer needs when they need it

 

TA - Saurabh Vashisht 

 

Why Join Ericsson?

 

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. 

 

What Happens once you apply?

 

Click Here to find all you need to know about what our typical hiring process looks like.

 Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. 

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to interviewsupport@ericsson.com

 

"We are proud to announce at Ericsson India has been named #14 in the country and we have been officially Certified™ in 2021. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.”

Be where it begins

Our Culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds – you will be redefining it at a company where you’re empowered to lead and perform at your very best.

Learning and Development

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities. 

Benefits and Rewards

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

Click here to find out more about our benefits.


Job Segment: Project Manager, Engineer, Manager, Technology, Engineering, Management