chef(fe) d'équipe technique/ Technical Team Lead

Posted date:  Jul 20, 2022
Location: 

Montreal, Quebec, Canada

À propos de cette offre d’emploi

Nous sommes à la recherche d’un(e) chef(fe) d’équipe technique qui sera l’interface principale de l’organisation de l’architecture et de la technologie des services numériques à Montréal.

Vous dirigerez des études, des engagements et des prototypes dans différents domaines du portefeuille de services numériques avec le soutien de l’équipe à Montréal, et à distance le cas échéant. Grâce à votre grande expertise technique et de leadership, vous gérez des projets de taille et de portée diverses, en identifiant les occasions futures. Vous vous engagerez auprès des entreprises émergentes et de l’écosystème général du Québec et de l’Ontario en matière d’innovation ouverte et vous vous occuperez de la collaboration avec les universités.

 

Il s’agit d’une occasion incroyable de façonner le portefeuille de services numériques, la technologie et la stratégie.

 

Vos tâches

  • Diriger l’interface principale avec la clientèle et gérer les relations avec les clients afin de renforcer la confiance de ces derniers
  • Faire partie de l’équipe de direction du client et rendre compte au directeur des opérations du compte
  • Assurer les activités de prévente pour la construction de DC et travailler avec les équipes locales pour assurer la chaîne d’approvisionnement et la préparation du site pour le déploiement
  • Gérer les relations avec les fournisseurs, en travaillant en étroite collaboration avec eux pour définir et mettre en œuvre un processus de collaboration
  • Exécuter et livrer les nouveaux contrats en sécurisant le plan de projet : définir la portée du projet, obtenir les ressources nécessaires et planifier/surveiller/suivre toutes les activités
  • Assurer la livraison de l’équipement sur le site du client final dans les délais prévus
  • Coordonner les ressources locales pour les services d’installation
  • Diriger et gérer une équipe matricielle (chaîne d’approvisionnement, repérage, commerce et conformité, services de soutien)
  • Mener des activités d’amélioration afin de renforcer l’expérience client et l’efficacité.

 

Dans votre CV :

  • Une maîtrise ou une formation supérieure en informatique, en ingénierie électrique ou dans un domaine connexe
  • Nombre minimum d’années d’expérience : Plus de 10 ans dans le secteur des TI/télécommunications
  • Connaissance approfondie d’une partie du portefeuille de services numériques (système de soutien aux entreprises (BSS)/système d'exploitation et soutien (OSS)/paquet central, nuage) ou de certaines technologies pertinentes telles que l’informatique en nuage, l’intelligence artificielle/l’apprentissage automatique, l’automatisation, les technologies logicielles, l’exploitation des logiciels
  • Excellentes compétences en matière de présentation et de communication
  • Compétences interpersonnelles exceptionnelles, innovation, et capacité à motiver, inspirer et diriger des équipes transversales/fonctionnelles avec un haut degré d’indépendance et de réussite.
  • Démonstration d’une forte capacité de communication verbale et écrite auprès d’un public géographiquement dispersé.

 

La santé, la sécurité et le bien-être de nos employés sont notre priorité. Les candidats retenus seront tenus de divulguer leur statut vaccinal avant l'embauche. À l’exception des postes désignés comme 100% à distance, les candidats retenus qui n’ont pas fourni la preuve de vaccination requise devront effectuer des tests hebdomadaires et porter des masques dans toutes les installations d’Ericsson et des clients. Cela inclut les employés bénéficiant d'exemptions médicales ou religieuses avec des tests comme accommodement. Le respect des exigences du gouvernement et des clients concernant la vaccination peut empêcher les candidats non vaccinés d'occuper un emploi particulier.

 

 

About this opportunity

We are looking for a Technical Team Lead who will be digital service architecture and technology organization main interface in Montreal.

You will lead studies, engagement, and prototypes in different areas of digital service portfolio with support from the team in Montreal, and remote when applicable. Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities. You will engage with start-ups and the general ecosystem in Quebec and Ontario in open innovation as well as handle university collaboration.

This is an incredible opportunity to shape Digital services portfolio and technology and strategy.

What you will do

  • Lead the main customer interface and handle customer relationship to build customer confidence
  • Be part of the customer leadership team and report to the COO of account
  • Secure pre-sales activities for DC build and work with local teams to secure supply chain and site readiness for deployment
  • Manage vendor relationships, working closely with vendors to define and implement process for working together
  • Execute and deliver new contracts by securing the project plan: define project scope, secure the necessary resources and plan/monitor/follow-up all activities
  • Ensure equipment delivery to final customer site per timeline
  • Coordinate local resources for installation services
  • Lead and run a matrix team (Supply Chain, Sourcing, Trade & Compliance, Support services)
  • Drive improvement activities to enhance customer experience and efficiencies.

You will bring

  • A master’s degree or higher education in computer science, electrical engineer or similar
  • Min years of experience: 10+ years in IT/telecom industry
  • Deep knowledge in part of digital services portfolio (BSS/OSS/packet core, Cloud) or in some of relevant technologies such as cloud computing, AI/ML, automation, software technologies, software operation
  • Excellent presentation and communication skills
  • Outstanding interpersonal skills, innovation, and the ability to motivate, inspire, and lead cross group/functional teams with a high degree of independence and success.
  • Demonstrated strong capability in verbal and written communications skills across a geographically dispersed audience.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

 

 

COVID Policy

 

The health, safety and well-being of our employees is our priority. Successful applicants will be required to disclose their vaccination status prior to employment. Except for those positions designated as 100% remote, successful applicants who did not provide the required proof of vaccination will be required to test weekly and wear masks at all Ericsson and customer facilities. This includes employees with medical or religious exemptions with testing as an accommodation. Compliance with government and customer requirements regarding vaccination may preclude unvaccinated applicants from employment for a particular job.

 

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.  Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com

 

The health, safety and well-being of our employees is our priority. Successful applicants will be required to disclose their vaccination status prior to employment. Except for those positions designated as 100% remote, successful applicants who did not provide the required proof of vaccination will be required to test weekly and wear masks at all Ericsson and customer facilities. This includes employees with medical or religious exemptions with testing as an accommodation.  Compliance with government and customer requirements regarding vaccination may preclude unvaccinated applicants from employment for a particular job. 

 

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

 

Primary country and city:   Canada (CA)  || Canada : Quebec : Montreal  

Req ID: 673180  

Be where it begins

Our Culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds – you can be the one who makes it possible.

Learning and Development

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities. 

Benefits and Rewards

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

Click here to find out more about our benefits.


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