Ericsson Customer Project Manager (Junior)

Posted date:  Aug 24, 2021

Madrid, MD, ES

Why is Ericsson a good place to work?

Ericsson enables communications service providers to capture the full value of connectivity. The company’s portfolio spans Networks, Digital Services, Managed Services, and Emerging Business and is designed to help our customers go digital, increase efficiency, find new revenue streams, and create new user experiences. Ericsson’s investments in innovation have delivered the benefits of telephony and mobile broadband to billions of people around the world ensuring our solutions – and our customers – are at the forefront of innovation.   We support networks that connect more than 2.5 billion subscribers. With over 100,000 employees and customers in 180 countries, we combine global scale with technology and service leadership.  40 percent of the world’s mobile traffic is carried over an Ericsson network.  And, our Technology for Good and Connect to Learn programs include creating technology that makes it easier to save lives, feed societies, bring technology to emerging markets and connectivity to remote areas, and grow businesses and prosperity.


At Ericsson, we give our employees the freedom to think big and navigate their career, on a global scale.  We create technology that helps others, from helping people enjoy their favourite content to helping people recover from natural disasters by enabling better communications between rescue workers. Your ideas and innovations can turn into achievements that impact society and change the world, creating new connections, new possibilities, and new capabilities.  We find that Ericsson is at its best when we bring together the diverse skills of our people. Working across business areas, across cultures, across geographical borders, across technical disciplines. More often than not, across ground-breaking solutions. Next generation technology can be staggeringly complex. But the simpler it is to use; the more people benefit from it. Join us and help build technology that makes it simple to connect with information, business, societies, and each other.


Job Summary:

ERICSSON is looking for a Network Roll out Customer Project Managers, to lead assigned customer projects securing that project goals are met, customer’s expectations are fulfilled, and that the customer relation is handled in the best possible way within the scope of the contract.

The Customer Project Manager (CPM) ensures that Project including products and/or services is delivered to the satisfaction of the customer and Ericsson. To do this, the CPM details and clarifies the Project scope, time, and budget, and secures the necessary resources, and plans, and monitors all necessary activities. During the Project delivery the CPM is the lead person. The CPM is responsible to ensure that adequate cost and resource allocation for compliance to Group and local safety requirements are included in the project scope.


To be successful the CPM, depending on the project category and complexity, is an active participant in the presales Core 3 team and must engage with the Customer, Ericsson Market Area organization, 3rd party suppliers, Product Areas and Ericsson Global Service Centers


Job Responsibilities:  

  • Establish project plan baseline

  • Drive project execution

  • Handle customer & stakeholder engagement

  • Manage project finance

  • Drive delivery excellence


Key Qualifications:

  • Education: Engineering Background, Telecommunication expertise, experience based on Project Management, Technical Coordination or any other applicable background for network roll out deliveries

  • Years of experience: 3 - 8

  • Domain experience: Radio, Transmission and IP

  • Project Management Skills (strength in Project Planning)

  • Spanish and English fluency is mandatory!

  • Customer Insight

  • Negotiation Skills

  • Financial Acumen & Skills

  • Risk Management Skills

  • OHS Knowledge & Skills

  • Ericsson Portfolio Knowledge

  • Ericsson Business Process Knowledge

  • Behavioral Competences

  • Persuading & Influencing

  • Deciding & Initiating Action

  • Leading & Supervising

  • Delivering results & meeting customer expectations

  • Planning & Organizing

  • Entrepreneurial & Commercial thinking


Additional Requirements:

  • PMI certifications -The CPM is expected to be certified on his/her career related certifications such as PMP

  • Waterfall, Agile and Hybrid Project management methodologies

  • Project sales process

  • Contract management 

  • Background with CU Iberia local operators

  • 3rd pp supplier management experience

  • Automations and data analytics experience


Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do. 



We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.

Our Culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds – you will be redefining it at a company where you’re empowered to lead and perform at your very best.

Learning and Development

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities. 

Benefits and Rewards

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

Click here to find out more about our benefits.

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