Telco Graduates with French

Posted date:  Nov 13, 2021
Location: 

Lisbon, 11, PT

At Ericsson, you can Make the Difference! 


Because working here isn’t just a deal. It’s a big deal. This means that you get to improve our 140+ years of experience and the expertise of more than 95,000 colleagues worldwide. As part of our international team, you will help resolve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to lead change; setting the bar for technology to be inclusive and accessible; improving an intelligent, sustainable, and connected world. 
Ericsson is a world-leading provider of telecommunications equipment and -services to mobile- and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment and more than 40 percent of the world's mobile traffic passes through Ericsson networks. We are on the road to 5G and will build the networked society and the internet of things (IoT). Now we are looking for Young Talents that would like to be part of the ICT future. Come and discover what makes YOU + ERICSSON a powerful combination… Are you in?

 

Our Great Opportunity 
We are now looking for a 1st Level Operations Support for the coordination, support, and execution of proactive and reactive maintenance activities. You will benefit of a personal professional learning plan to help you accomplish the desired career path. 
You will make a difference- driving impact by looking for ways to continually improve our day to day activities
 
You will:
•    Be the first point of contact for specific software and hardware solutions delivered to customers.
•    Be responsible for opening trouble tickets, initiation of the critical issue of incidents, and receiving orders requests from the customer in various types of applications.
•    Be in charge of alarm monitoring in IT/Telecom networks.
•    Offer support to the field engineers during their actions (by phone and e-mail)
 
What we are looking for:
•    Graduates with a powerful desire to learn about telecommunication networks.
•    Proficiency in English and knowledge of French (all levels) – B2 level
•    Availability to work in shifts (day and night).
•    Perseverance, initiative, self-confidence, and practical spirit.
•    Communication and interpersonal skills
•    Ability to multi-task
•    The will and ability to work in a fast-paced, ever-evolving environment and learn, learn, learn! 

 

Why you want to work with us:
•    Opportunity to be a part of an international company powered by technology and customer interaction.
•    Industry-related training, development, and mentorship from our team
•    Practical experience in ongoing projects with the top Telecom operators.
•    Exposure to the most recent trends of global technology such as 5G and Cloud.

 

What´s in it for you?

Here at Ericsson, our culture is built on over a century of fearless decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in an environment where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your chance to create an impact is endless.

 

 

 

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

 

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

 

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

 

Primary country and city: Portugal (PT) 

Job details: 2nd Level Operations Job Stage 02

Be where it begins

Our Culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds – you will be redefining it at a company where you’re empowered to lead and perform at your very best.

Learning and Development

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities. 

Benefits and Rewards

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

Click here to find out more about our benefits.


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