Head of Total Rewards, North America

Posted date:  Jan 2, 2022

Plano, Texas, United States

Our purpose is to create connections that make the unimaginable possible. It’s why we exist. Every day, we use our creativity, expertise and technology to develop unbelievable innovations and solve some of the world’s greatest challenges. Every day, we connect people, businesses and societies to create new opportunities that seemed impossible before.


Are you ready to imagine your possible? Are you a talented Total Rewards leader with a successful track record of providing innovative, inclusive programs and solutions for employees?  At Ericsson, we have an exciting opportunity for you in a fast-paced, highly collaborative work environment.


Reporting to the Head of People, Market Area North America and supporting approximately 10,000 employees in the US & Canada, we are looking for a Head of Total Rewards, North America to lead our compensation and benefits teams.    


In this exciting role, you will:

  • Lead, develop, and coach a highly talented Total Rewards team of 14 (directors, managers, senior and junior analysts)
  • Report to both the Head of People, North America, and the Global Head of Total Rewards (dotted line) and participate on the leadership teams of both organizations.
  • Partner with our global total rewards team on various projects and implementations.  Lead and support the global execution of new programs and TR initiatives.
  • Build strong relationships with vendors and consultants and manage performance for seamless administration and an optimized employee experience.
  • Partner with our people leadership team to ensure optimal solutions and great employee experience, serving as both a consultative and technical resource to these stakeholders.
  • Evaluate programs, policies and practices and recommend and implement options based on overall effectiveness, benchmarks, market assessment, business objectives and cost impact.
  • Develop and implement a total rewards communication strategy connected to broader HR programs and business needs.
  • Ensure compliance with applicable country, state/provincial and local regulations. Ensure appropriate internal controls are in place.
  • Provide total rewards expertise in support of business strategies that include mergers, acquisitions, divestitures, and outsourcing initiatives.  Support M&A due diligence and integration as needed.
  • Drive the oversight and fiduciary activities of the Plan Administrative Committee with oversight to the investments and plan operations of the Ericsson US 401(k) Savings Plan and the Ericsson US Pension Plan
  • Be a key influencer with the North America Leadership Team, the global Total Rewards Team, and vendor partners to drive best practices and award-winning TR programs for North America



To be successful in this role, you have:

  • Experience leading Total Rewards in a large, complex global company with a matrix reporting environment
  • Proactive, innovative mindset to drive continuous growth and improvement for industry leading programs
  • Demonstrated success in the design and implementation of successful compensation and benefits that results in an outstanding employee experience
  • Ability to work independently and collaboratively across cultures and organizations; strategically focused on continuous improvement
  • Excellent presentation skills and executive presence; ability to confidently collaborate with all levels of employees including senior management
  • Working style that is flexible, accountable, creative, and compliments a dynamic environment
  • Credible track record of building and leading effective, high performance teams and organizations and processes to support the strategic direction of the business and the reputation for getting results from others through empowerment and accountability.
  • Demonstrated exceptional interpersonal, leadership, and communication skills including strong listening, negotiation, persuasion, and facilitation skills with all levels of leadership and employees.


Key Qualifications:

  • Bachelor’s degree or equivalent
  • 8 – 10+ years’ experience in leading total rewards for a large North America employer
  • HR/Benefits/Compensation certifications and/or MBA preferred but not required
  • Strong analytical, problem-resolution skills
  • Communicator - Translate complexity into simplicity for our employees in relation to compensation and benefits
  • Ethical - Drive highly confidential actions and work closely with the Head of People and Head of Market Area North America on sensitive matters and projects, including executive compensation.
  • Strategic Thinker –Ability to set a vision and strategy for delivering effective and meaningful rewards
  • Customer Focus – Build processes, platforms, and ways of working that create a positive employee experience.
  • Execution - Strong ability to execute seamlessly on multiple priorities with high visibility
  • Innovation- Creative thinker who looks for ways to drive continuous improvement
  • Influencer – Ability to influence senior local and global leaders through exceptional communication, strategic alignment and subject matter expert knowledge on market data and best practices.


What’s in it for you:

With over 100,000 employees across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism, Perseverance and Integrity.  Ericsson is extremely focused on learning and development, supports mobility and flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer some awesome benefits, amazing career development and training programs to provide an empowered career in a connected world.



Location preference is Plano, TX, but open to other large metropolitan areas


DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and may be required to perform additional job tasks required by the manager.

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity, gender expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.

Ericsson will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Ericsson or (c) consistent with Ericsson’s legal duty to furnish information. 41 CFR 60-1.35(c)

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.dallas@ericsson.com or (866) 374-2272 for further assistance.


Primary country and city: United States (US)  ||  || Plano  || SharedServ


Be where it begins

Our Culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds – you will be redefining it at a company where you’re empowered to lead and perform at your very best.

Learning and Development

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities. 

Benefits and Rewards

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

Click here to find out more about our benefits.

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