Talent Acquisition Operations Lead

Posted date:  Sep 9, 2022

Gurgaon, Haryana, India


Location: Multiple Locations



About this opportunity !

We are looking for a passionate, forward thinking talent acquisition professional!

Who can demonstrate experience designing innovative solutions and setting the strategy in a global organization.

Anyone who relates to these, could be next to join our team of specialists working to deliver our Global Talent Acquisition Strategy for Ericsson.

Background Context:

The role will sit within Ericsson Group Function Talent acquisition team and will report to the Global head of Talent Acquisition. The team drives central initiatives in areas such as internal mobility, Technology infrastructure, Diversity & Inclusion, experience, and compliance. Recruitment at Ericsson is on a significant transformation journey with new technology platforms investment, RPO partners, and a new Recruiting delivery model being implemented.

Ericsson operates a hybrid delivery model including both internal recruiting teams as well as external RPO partnerships.

What one will do

Will collaborate with our Talent Acquisition teams across our geographies and business areas, to continue to drive the evolution of the Ericsson Talent Acquisition model. This will include:

  • Working with Talent Acquisition and Recruitment Delivery leaders to ensure the successful transition to the new segmented TA model.
  • Co-ordinating knowledge sharing across areas so that the model can be best implemented
  • Partnering closely with Group Function TA SME’s as we implement new RPO partner models to ensure that there is a consistent approach to deploying the strategy.
  • Evaluating the model efficacy using several data points such as customer experience data and segment performance data
  • Ensuring that TA reporting capabilities continue to evolve not only aligned to segmented hiring but also to more sophisticated reporting & predictive analytics (in partnership with HR Analytics organisation and our TA reporting team).
  • Liaising with the Transformation project team to ensure solutions alignment with the TA Operating model.
  • Owning the governance of changes to roles being delivered in different segments in close partnership with TA Leaders.
  • Focusing on key change initiatives to satisfy different needs of different partners.
  • Building cases for new required capabilities (internal or external) in line with business strategy and hiring demands.
  • Seeing opportunities to integrate TA processes with broader HR processes and functions such as Rewards, Talent management, L&D and HR Analytics.

Skills, knowledge, and experience to be successful in position

This is a role that blends critical thinking with the ability to translate that thinking into operational requirements in a large and sophisticated Global Organisation;

  • Passionate about driving continuous improvements and will deliver outstanding service for hiring managers and candidates through the full recruitment lifecycle.
  • Should be a forward thinker who champions innovation and enjoys collaborating.
  • An effective relationship builder and will be experienced in working with and coordinating; TA leaders, Global Shared Services teams, colleagues and outsourced partners.
  • Core attributes should include; Strong communication skills, consensus building, positive team worker, innovative thinking, open for motivating change, a leader with vision combined with a pragmatic approach.
  • Have an ability to engage with people at all levels
  • Data centric in approach with well honed analytical skills to be able to make the case for change using data to tell the story.


  • Minimum 8 + years of total experience
  • Extensive experience working in an internal Talent Acquisition function preferably at a global or international level.
  • Strong eye for business and clear understanding of how to integrate talent strategy with business
  • Broad knowledge of functional HR talent areas
  • Extensive experience with international TA solutions including experience defining and running complex internal and external (RPO) delivery solutions.
  • Previous Recruitment delivery leadership across a growing International organisation
  • Experience working with Change management in projects, crafting presentations for maximum impact and finding opportunities for improvement.
  • Experience with project management principals would be very beneficial.




Why Join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What Happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.


Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to interviewsupport@ericsson.com

We are proud to announce at Ericsson India has been named #14 in the country and we have been officially Certified™ in 2021. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.

Be where it begins

Our Culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds – you will be redefining it at a company where you’re empowered to lead and perform at your very best.

Learning and Development

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities. 

Benefits and Rewards

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

Click here to find out more about our benefits.

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