Global Network Manager

Posted date:  Dec 25, 2021

London, London, United Kingdom

Red Bee was born in media and for the past 15+ years we have made significant contributions to the development of the global media industry, empowering the world’s strongest media brands, broadcasters and content owners to instantly connect with audiences anywhere at any time. Our partners include: BBC, Channel 4, ITV, Canal+, Extreme E, TV5MONDE and many others.

Welcome to a global company with endless chance to create an impact!

Our Exciting Opportunity

The Infrastructure Operations Team is responsible for maintaining and supporting the global network, storage and compute infrastructure across all sites, ensuring we deliver an outstanding service for our customers.

This role will work with the Global Head of Infrastructure Operations and will be looking after the stability of all network infrastructure globally. The environment is diverse and complex with a mix of both current and legacy platforms and as such you will take ownership for a number of global network services where you will promote team working, ensure good communication and prioritise engineering decisions; ensuring all standards, SLA’s & requirements are met for the business, resulting in high levels of customer satisfaction.

This represents a superb opportunity for a skilled Network engineer who wishes to become a Network Operations Leader.

You will:

  • Collaborate with the local country Operations teams, the wider IT team, 3rd party vendors and other non-technical staff
  • Ensure all aspects of Vulnerability and Life Cycle Management are planned and delivered on a continual basis
  • Champion continuous improvement through effective problem resolution. Recommend, design and deliver service reliability and efficiency improvements to eliminate single points of failure and enhance systems to the point of “zero effort maintenance”
  • Develop and apply global network operational strategy, processes, documentation and policies, execute locally & lead change. Work multi-functionally with other Infrastructure and technology teams across the organisation
  • Lead, develop & mentor the offshore lvl2 network team. Provide lvl3 critical issue path & guidance and ensure they execute your technical plans
  • Act as an emergency 24x7 point of contact for critical incidents/problems

To be successful in the role you must have:

  • Technical leadership abilities: leading by example, with a track record of excellent network management at a global level and the ability to work within a matrix organisation
  • Good communication skills, including effective presentation of technical subjects to diverse audiences. Customer facing skills and 3PP relationship management
  • Strong written and verbal communication skills in English
  • Can prioritise multiple responsibilities with an appreciation and understanding of ITIL Service Management methodologies
  • Extensive experience in root cause analysis in complex system and network infrastructures and owning incidents/problems through to resolution
  • Experience and knowledge of core network technology, administration methodology and operational processes to CCNP/JNCIP level

What happens once you apply?

To prepare yourself for next steps, please explore here:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.


Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.


Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.


Primary country and city: United Kingdom (GB) || || London || IT

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Be where it begins

Our Culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds – you will be redefining it at a company where you’re empowered to lead and perform at your very best.

Learning and Development

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities. 

Benefits and Rewards

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

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