Test System Support Engineer Senior

Posted date:  Jul 19, 2022

Bukit Jelutong, Selangor Darul Ehsan, Malaysia

About this opportunity!

To be responsible for the operation of all the test stations in Regional Repair Centre (RRC)

What you will do!

  • Responsible for all operation of all test stations in RRC which includes,
  • Repair and trouble-shooting of test system during breakdowns.
  • Upgrading or modification of test systems software’s and hardware’s.
  • Spare and wear parts coordination.
  • Provides technical support to the Test system support Engineer and Engineering staff.
  • Ensure the Trouble report is closed within the target time. Any trouble report case that has exceeded more than 6 hours, you will be required to investigate and request for a full report on the action that has been carried out by the Test system support Engineer.
  • Ensure that the implementation of any new system for RCKL that requires Engineering departments dedication. To ensure that it is deployed and provide the final status and share improvement for each task/project.
  • Knowledge in head count calculations and submission for Resources, machines, material, processes and budgetary requirements
  • Competence to apply Zoning policies in ZCMS and having discussions with IT representatives in Ericsson and external parties.
  • Ensure the Calibration valid instruments are used in the tester and Instrument that are going to be due should be sent out for calibration 2 months before due date.
  • Responsible for training of staff in operation, calibration and maintenance of the test stations in RRC.
  • To liaise with all support organisations in all matter related to RRC operation.
  • To participate and help design departments in Sweden in design investigations at RRC to increase the quality on Ericsson products.
  • Close collaboration with design and other master repair centres to tackle test station problems and other problems at RRC fast.
  • Create new routines and documentation for test stations at RRC, if required.
  • Analysing ETR data and presenting to the management for improvement and initiating discussion with management.
  • Solving IT related issues with test system. Discussing with IT representative, Zoning team and working closely with ITDM and onsite support.
  • Proposing tools and improvement to reduce the daily IT related problems that are impacting the Repair center. Introducing new applications and platforms for IT hardware and software.
  • To implement policies, software and hardware configuration to test system and observing Ericsson IT security and compliance.

You will bring

  • Engineering degree or equivalent in electronics or telecommunication.
  • proven experience as an engineer from production or repair centres.
  • Knowledge in radio base stations. RBS2K,3K and 6K.
  • Knowledge in analogue and digital electronics as well as understanding of documentation of electronics components.
  • Knowledge in instruments and softwares used in test stations at repair centres. In depth knowledge of the instrument. Ref: Service Manual/User manual. Able to run diagnostics on the instruments and use OEM software to setup automatic test. Eg, Keysight Test Exec Sl and similar software by other vendors.
  • Good knowledge in Ericsson IT tools. ( ZCMS Zoning )
  • IT knowledge. Cisco Certified Technician course in CCT Routing and Switching
  • Knowledge in Yellow Belt(Six Sigma)
  • Knowledge in preparing project Budget.

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be

challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. ​

What Happens once you apply?​


Click Here to find all you need to know about what our typical hiring process looks like.​

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. ​

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to interviewsupport@ericsson.com


We are proud to announce at Ericsson MALAYSIA, our employees have once again voted us as a Great Place to Work® and we have been officially Certified™ in 2021. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.”

Be where it begins

Our Culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds – you will be redefining it at a company where you’re empowered to lead and perform at your very best.

Learning and Development

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities. 

Benefits and Rewards

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

Click here to find out more about our benefits.

Job Segment: Telecom, Telecommunications, Testing, Electronics Engineer, Six Sigma, Technology, Engineering, Management