RAN Support Engineer - SAN SAS

Posted date:  Sep 19, 2022

Budapest, Budapest, Hungary

About this opportunity


Approximately 40% of the world’s mobile traffic is carried through an Ericsson Network. The fifth generation (5G) of Radio Access Networks (RAN) is happening now and Ericsson is the recognized technology leader in bringing it to the market. From connected automobiles to wireless online gaming and connecting the “Internet of Things”, the possibilities are endless. As the telecoms industry deploys 5G networks around the globe, technologies such as automation and virtualization, plays a key role in future network evolution, there has never been a better time for you to make your mark.

This is a great opportunity to undertake a RAN support engineer role using the best solutions available in a fast-paced telecommunication environment. You will be a key part of an engineering group using agile management and engineering practices. Come and join our RAN support team now!


What you will do


  • Fix and resolve problems to stabilize and optimize customer networks.
  • Work with assigned CSR tickets, using support tools according to global support processes and procedures.
  • Through contact with external customers collect data and information about any specific problem that has been reported to Ericsson.
  • Handle customer issues.
  • Work, collaborate, and communicate in an international environment, both with colleagues internally as well as customers and suppliers of Ericsson.
  • You may have the opportunity to travel internationally and work in different cultural environments.
  • Emergency Support handling can be encouraged in the longer run.


You will bring


  • BSc or MSc degree in Computer Science, Electrical Engineering or equivalent
  • Min. 3 years of experience in customer support
  • RAN Demonstrated ability (2G/3G/4G/5G)
  • Good command of English language, both verbal and written
  • Negotiation & argumentation skills
  • Planning & organizing skills
  • Delivering results & meeting customer expectations
  • Applying expertise & technology




Why join Ericsson?


At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.


What happens once you apply?


Click Here to find all you need to know about what our typical hiring process looks like.


Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city: Hungary (HU)  || Hungary : Budapest : Budapest     
Job details: Support Engineer   Job Stage: Job Stage 6  
Primary Recruiter: Peter Varga

Be where it begins

Our Culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds – you will be redefining it at a company where you’re empowered to lead and perform at your very best.

Learning and Development

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities. 

Benefits and Rewards

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

Click here to find out more about our benefits.

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