IP Networking Support Engineer - SAN SAS

About this opportunity

Ericsson’s Packet Core products are growing on the market and our customers are now beginning the transition to 5G. With more customers and an increased need to support existing 4G and new 5G networks we need to strengthen IP routing customer support team for our native SSR (Smart Service Router) and EVR (Ericsson Virtual Router) portfolio which provide IP networking capabilities to our market leading 4G and 5G mobile core products. Our customers include the leading mobile network operators across the globe.

What you will do

• Manage SSR and EVR trouble tickets from our customers
• Work effectively in a team to analyze, troubleshoot and resolve wide range of technical issues
• Proactively support product development team by feeding experience from working with customers and customer installations
• Provide technical support for Ericsson project teams
• Be part of task force teams and on call rota as requested
• Flexibility to travel may be required from time to time

You will bring

• Education: BSC, MSC in engineering, IT or in natural sciences
• Working independently, taking responsibility
• Team work including virtual team work in multi country and multi-cultural teams covering whole telecom network and multiple product teams
• Knowledge sharing skills and readiness
• Business understanding
• Delivering results and meeting customer expectations
• Planning and organizing
• Good understanding of IP networking and Linux
• C++, Python knowledge is an advantage

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

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For more information on our presence and activities in Hungary, please visit Areas in Ericsson Hungary. 

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city: Hungary (HU)  || Hungary : Budapest : Budapest     
Job details: Support Engineer   Job Stage: Job Stage 5  
Primary Recruiter: Mercedesz Nemes