Cloud RAN Support Engineer

Posted date: Jun 12, 2021

Location: Budapest, BU, HU

Company: Ericsson

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

Our Exciting Opportunity

Approximately 40% of the world’s mobile traffic is carried through an Ericsson Network. The fifth generation (5G) of Radio Access Networks (RAN) is happening now and Ericsson is the recognized technology leader in bringing it to the market. As the telecoms industry deploys 5G networks around the globe, technologies such as automation and virtualization, with Cloud RAN specifically, will play a key role in future network evolution. With the first commercial cloud RAN based 5G launches, there has never been a better time for you to make your mark.

This is an exciting opportunity to undertake a Cloud RAN support engineer role using the best cloud solutions available in a fast-moving telecommunication environment combined with 5G technology. You will be a key part of an engineering group using agile management and engineering practices.

You will

  • Fix and resolve problems to stabilize and optimize customer networks.
  • Analyze and find suitable solutions for issues reported by customers, through contact with them gather data and information about any specific problem that has been reported to Ericsson.
  • Work with assigned tickets, using support tools according to global support processes and procedures.
  • Work, collaborate, and communicate in an international environment, both with colleagues internally as well as customers and suppliers to Ericsson.

To be successful in the role you must have

  • Bachelor or Master degree in Information Technology.
  • Solid knowledge of the Linux ecosystem, IP Networking & Routing.
  • Knowledge of Cloud-Native core principles (microservices, K8S, Docker, CI/CD).
  • Troubleshooting and analytical approach combined with customer facing mentality.
  • Delivering results & meeting customer expectations.


  • Experience from Customer Support Services or Network Operations within the IT/Telecom industry.
  • Knowledge of Radio Access Network technologies (5G NR and LTE 3GPP standards).
  • Experience with COTS hardware (Dell, HP, CISCO, and Ericsson proprietary – e.g. HDS8000 & BSP 8100 and Storage solutions).

What´s in it for you?

Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

What we offer

  • Competitive compensation package, wide range of cafeteria elements, annual bonus
  • International career opportunities
  • Great team spirit, fun events
  • Professional communities
  • Extensive professional development opportunities
  • Subsidized language courses
  • Mobile and laptop
  • Local medical service
  • Relocation support

What happens once you apply?

As a first step within our selection process, you will be asked to fill out our technical tests based on your experience and preference to work in.

The candidates who best match the criteria for the position, will move on to the next step in the process – the interview.


For further information about Ericsson Hungary visit https://www.ericsson.hu


Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do. 

We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.


Primary country and city: Hungary (HU) || || Budapest || [[mfield2]]

Job Segment: Telecom, Telecommunications, Cloud, Engineer, Linux, Technology, Engineering