IT Operations Engineer

Posted date:  Sep 25, 2022

Budapest, Budapest, Hungary

About this opportunity


Our unit develops various systems and software for supporting services delivered by Ericsson to its customers. The tools cover a wide scope such as remote access, network planning and network performance monitoring.


Working as an IT support engineer you will operate a business-critical IT infrastructure and support its users. The product is mainly based on Windows components hosted in MS Azure and provides remote connectivity to our customer’s networks. Apart from the main technology, there is a possibility to work with a wide range of components and build/use broad IT knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as customers and suppliers to Ericsson. The role often requires you to take on driving the restoration of the service therefore it is important that you can work independently and in an agile manner.


What you will do


  • Daily operation of a global IT infrastructure
  • Provide user support to Ericsson engineers: handling support tickets
  • Be part of 24/7 on-call emergency support
  • Analyzing system faults defining and executing corrective actions
  • Automate operations/support-related activities
  • Submitting trouble reports and assisting developers in troubleshooting
  • Participation in maintenance activities like upgrades, configuration administration of servers and firewall


You will bring


  • BSc degree in computer science, engineering, or related technical field or relevant experience in these areas
  • Excellent troubleshooting skills
  • Precision, persistence, reliability, stress tolerance
  • Good command of written and spoken English
  • Willingness to learning new technologies
  • Microsoft Desktop and Server administration experience
  • Windows RDS or WVD administration experience
  • Experience in working with MS Azure
  • PowerShell scripting knowledge
  • Sound IP knowledge




Why join Ericsson?


At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.


What happens once you apply?


Click Here to find all you need to know about what our typical hiring process looks like.


Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.


Primary country and city: Hungary (HU)  || Hungary : Budapest : Budapest     

Job details: Integration Engineer   Job Stage: Job Stage 5  

Primary Recruiter: Peter Varga

Be where it begins

Our Culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds – you will be redefining it at a company where you’re empowered to lead and perform at your very best.

Learning and Development

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities. 

Benefits and Rewards

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

Click here to find out more about our benefits.

Job Segment: Computer Science, Engineer, Technology, Engineering, Operations