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Big Data Lead Consultant - OSS Service Delivery - Hungary

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Date: Jul 11, 2018

Location: Budapest, BU, HU

Company: Ericsson


YOU + Ericsson a powerful combination


A connected world is just the beginning. Your passion determines what comes next! Apply your ideas and insights to empowering people, business and society.

Discover what makes YOU + ERICSSON a powerful combination.


Ericsson Hungary is looking for Big Data Lead Consultant - OSS Service Delivery – Hungary.


Job Summary


Responsible for understanding customer business requirements as well as pain points, developing various use cases that address the customer business requirements then lead a team of data scientists to realize those use cases and generate tangible outcomes and predictions. Responsible for the governance of the process of tuning and calibrating of Ericsson Expert Analytics internal SLI Model (Service Level Index) to realistically reflect the different cultures and markets end user behaviors and expectations. Responsible for profitable business for Ericsson by translating customer needs, & technology opportunities into detailed technical offering, solutions & proposals.


 Responsibilities & Tasks


  • Has overall responsibility for the governance of the end to end execution of the SLI (Service Level Indicator) calibration service
  • Use Case development addressing customer business requirements and pain points
  • Analyze customer requirements, technology and Network
  • Develop proposals, and perform customer presentations
  • Details and clarifies the project scope,
  • Establish project plan baseline
  • Secures the necessary resources
  • Plans and monitors all necessary activities.
  • Drive project execution
  • Handle customer & stakeholder engagement
  • Provide feedback to R&D
  • Participate in knowledge transfer, documentation & information sharing


Core Competences:


  • Consulting experience with focus on Analytics and CEM (customer experience management)
  • Problem Solving Ability
  • Creative Thinking
  • Big data/CEM knowledge
  • Telecom Networks domain understanding with focus on MBB and Data services


Minimum Requirements:


  • Ericsson certified Principal or Senior Consultant
  • Proven strategy and technology consulting record
  • Solid program and project management skills
  • Solid stakeholder management skills
  • Practical Experience from various consulting engagements, preferably around the areas of Analytics and CEM
  • Solid knowledge of EEA value proposition and related Ericsson portfolio.
  • Good understanding of Ericsson SLI concept
  • Good knowledge of BDA and CEM
  • Familiar with the processes and methodologies used by CSI e.g. in relation to project sales and deliveries
  • Strong Presentation & Communication skills
  • Team work & collaboration skills
  • Availability to travel 50% of the time


Behavioral Competences:


  • Creating & Innovating
  • Entrepreneurial & Commercial thinking
  • Persuading & Influencing
  • Applying Expertise & technology
  • Analyzing
  • Delivering Results & Meeting Customer expectation





Ericsson Overview

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world. 

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential every day. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.



Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.


Primary country and city: Hungary (HU) || || Budapest || R&D

Req ID: 245688

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