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2nd Level Operations - Core PS Engineer

Posted date: Nov 21, 2020

Location: Bucharest, B, RO

Company: Ericsson

As the tech firm that builded the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, crafting the future of technology. This is a place where you're encouraged as your own detailed outstanding self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

 

Our Great Opportunity

 

We are now looking for a Second Level Operations Specialist that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels!

 

You will:

 

  • You will help with Assurance support activities;
  • Incident management;
  • You will assist with Problem management;
  • System administration;
  • And you will work with Billing operations.

 

To be successful in the role you must have:

 

Technical competencies:

  • Bachelor level, in engineering (IT, Telecom);
  • or  3-5 years’ experience of deploy system test and lead testing team;
  • ISEB/ISTQB software testing qualifications would be an advantage.

 

Additional Requirements:

  • Knowledge of Managed Service telecom operations practice;
  • Knowledge sharing and collaboration skills;
  • Ericsson knowledge;
  • Proficiency English skills;
  • Delivering results & meeting customer expectations;
  • Analyzing;
  • Working with people;
  • Creating & innovating;
  • Applying expertise & technology.

 

Benefits:

 

  • Contract type: full time;
  • 25 vacation days/year;
  • Medical & life insurance;
  • Career plan mentoring;
  • Referral bonuses for recommending your friends to work at Ericsson;
  • Flexible benefits from your favorite brands available on flexible benefits portal;
  • Gym subscription (available in flex benefits together with a series of other options);
  • Internal learning platform to develop your knowledge, skills, and proficiencies & curated external content -- articles, videos, courses, podcasts, and books from external libraries such as Skillsoft, Pluralsight, Big Think, EdX, TED Talks, Khan Academy, YouTube, and the open web itself (learning platform mobile-enabled);
  • In case of travel, daily allowance, transport, and accommodation will be paid by the company.
  • Part of an active community via Brand Ambassadors, CSR Activities, Sports Teams.

 

What´s in it for you?

 

Here at Ericsson, our culture is built on over a century of adventurous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in an environment where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where compassion and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your chance to define an impact is endless.

 

What happens once you apply?

 

To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

 

*LI-POST

 

 

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

 

Primary country and city: Romania (RO) || || Bucharest || ServEng

Req ID: 451325


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