Business Support Systems (BSS) Program Director

Posted date: Feb 4, 2021

Location: Bellevue, WA, US

Company: Ericsson

Business Support Systems (BSS) Program Director

Location: Bellevue, WA


As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?


Come, and be where it begins.


Our Exciting Opportunity

We are now looking for an ICT Program Director to lead Cloud Native Systems Integration Programs in Automation Phase II which will include working with multiple product development units to deploy end-to-end continuous integration/continuous deployment solutions to the T-Mobile Production environment.




You will:

  • Lead large scale complex technical programs from conceptual phase to production launch
  • Engage in proposal phase and prepare SoW, resource plan, time plan, cost estimate, pricing/cash flow analysis (Premium)
  • Achieve the alignment on program vision/scope, business goals, release planning, program structure, and secure cross-functional alignment
  • Manage large budget and ensure profitability of the program (SAP, Chronos)
  • Guide team through the project lifecycle (including software development) and demonstrate analytical and technical skills
  • Provide visibility to program status (issues, risks, metrics, etc.) and drive project status meetings with key stakeholders to help make key decisions, remove obstacles, and address key program challenges
  • Develop positive relationships with Program Directors of parallel Charging Programs to address dependency issues and ensure overall program success
  • Partner with Product Development Unit teams to drive workgroup alignment meetings to address tactical release issues, dependencies, product issues, etc
  • Identify and resolves impediments that slow development or prevent the team from delivering


To be successful in the role you must have:

  • Deep experience in driving large-scale sophisticated technical programs from conceptual phase to production launch
  • Solid financial experience with demonstrated cost optimization
  • Senior-level influencing, motivating and directing skills across cross-functional teams in a global organization
  • Technical expertise in at least one of the following areas: 5G Core, Orchestration, Analytics, Business Support System (BSS), Operation Support System (OSS), Internet of Things (IoT) and Packet Core
  • Experience with CI/CD and automation and software management tools such as JIRA, Confluence or SharePoint
  • A strategic mentality and ability to work in a fast-paced environment
  • A Bachelor’s degree/MBA preferred
  • PMP Certification



What´s in it for you?

Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.


What happens once you apply?

To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process



Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do. 


DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.

We are proud to be an EEO/AA employer M/F/Disabled/Veterans.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, protected veteran status, union membership or genetics information. Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

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Ericsson is an equal opportunity employer and is committed to providing reasonable  accommodation for qualified disabled individuals during the application and hiring process.  Ericsson will make modifications or adjustments to the job application or interview process that will enable a qualified applicant to be considered for a position.  If you require an accommodation due to a disability, please contact Ericsson at hr.direct.dallas@ericsson.com or (866) 374-2272 (US) or (877) 338-9966 (Canada) for further assistance.


Primary country and city: United States (US)  ||  || Bellevue  || Consulting&SysInt


Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

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