ICT Program Director

Posted date: Apr 23, 2021

Location: Bangkok, 10, TH

Company: Ericsson

Our Exciting Opportunity :

As an ICT Program Director, you will be responsible for driving sophisticated professional services engagements towards Ericsson's customers. You will make use of industry leading tools and methodologies to position programs for success. You will have ownership over governance and strategy as you work to deliver solutions utilizing Ericsson and 3rd party products and services. The main focus is to understand customers’ needs and provide superior services by crafting outstanding business value for our customers through efficient and innovative solutions.

  • The overall solution!
  • Solution Cost Estimation
  • The overall profit and loss of project deliveries
  • The delivery model (mix of on-shore, near-shore and off-shore resources)

Once the deal is won, the ICT Program Director is the head of the delivery, until the complete fulfilment of the contract, ensuring the continuity from pre-sales to delivery, actively seeking to improve top and bottom lines with due consideration to customer satisfaction and Ericsson’s business objectives since these programs often have transparent impact on the Business Unit and corporate results.

In wider and sophisticated projects, this person shall be the program lead for a team of ICT Managers for project sub streams.

You will :

  • Build a strong Customer Relationship at C-Level (IT, Engineering, Marketing, Finance etc.). Daily presence at customer site, becoming a sort of Ericsson “agent” at the customer premise to increase the customer’s trust in Ericsson as a system integrator.
  • Drive up-sales opportunities
  • Mentor the team, to interact with them and to support them in their professional growth, and to identify and recognize talents
  • Support asset and organizational set-up and growth; a main contributor to the Professional Service culture growth, delivery methodology fine-tuning as well as harvesting the best practices from the programs driven.
  • Need hands-on experience when it comes to project deliveries: 5G Core, Cloud & NFV and DBS

To be successful in the role you must have:

  • Entrepreneurial & Commercial Thinking!
  • Persuading & Influencing ability
  • Relation built up & Networking skills
  • Result oriented & Managing Customer Expectations
  • Planning & Organizing skills
  • Leading & Supervising abilities
  • Knowledge of 5G Core Network , Cloud & NFV & DBS.
  • Min 15 years of experiences in Telecom/IT projects/Programs and preferable if have experience in deliver 5G Core Network projects/programs, Cloud & NFV deployment projects or equivalent fields.

What´s in it ?

Here at Ericsson, our culture is built on over a century of fearless decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where emotional intelligence and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your chance to create an impact is endless.

What happens once you apply?

To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.


Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.


Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.


Primary country and city: Thailand (TH) || || Bangkok || [[mfield2]]

Job details: ICT Program Director/Manager Job Stage 08

Job Segment: Telecom, Telecommunications, Manager, Engineer, Program Manager, Technology, Management, Engineering