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dedicated support Handle Software Update Management (SUM) Handle Customers and internal Stakeholders from Technical perspective Tech or equivalent Last 4 years' experience must be in 5G/LTE Strong technical acumen should be exhibited when dealing with complex customer issues. Strong configuration knowledge of various RAN Solution in MSRBS/DSS/CA Should able do tracing and complex logs analysis for RAN Nodes Must have call flows, protocols, and Interface related knowledge in 5G RAN network Ability to technically analyze and approve solution implementation for the customer An exceptional troubleshooting skill is required to solve the customer issues without escalating to the next level for competence units. Transport and Core network basic troubleshooting Must have worked in a telecom support/care/Level2/R&D/Integration function earlier Well versed with the customer support process The chance to use your skills and imagination to push the boundaries of what\u00b4s possible. To build solutions never seen before to some of the world's toughest problems. You\u00b4ll be challenged, but you won't be alone. You\u00b4ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? 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