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This position is responsible for ensuring crew demand and resource forecasts align with operational capacity, collaborating with cross-functional teams, and driving crew productivity. The successful candidate will provide governance reporting, manage escalation processes, and support and to end services pipeline efficiency. What you will do: Pipeline Management: Serve as the pre-sales liaison prior to the SDP2 stage, ensuring visibility into the pre-sales pipeline for the regional operations team. Issue Resolution: Act as the main point of contact for systemic \"code red\" escalations, driving resolutions to critical issues affecting operations. Governance Reporting: Provide consistent, detailed reports on compliance metrics, including TCR readiness, allocation compliance, and demand performance. Safety Initiatives: Lead the development and execution of safety stand-downs to uphold crew safety and operational standards. Review and approve or reject Job Hazard Analysis (JHA) exceptions to maintain compliance with safety guidelines. Strategy Optimization: Identify and support strategies that enhance crew productivity, optimize allocation planning, and manage capacity effectively. Demand and Allocation Planning: Maintain a 6-12 month demand plan aligned with Construction Unit (CU) requirements. Develop and ensure quarterly allocation strategies are aligned with operational goals. Visibility and Reporting: Provide two-week crew runway visibility and ensure continuous alignment with construction pipeline needs. Deliver regular reports on TCR compliance, allocation strategy, and forecast accuracy. You will bring: Bachelor's degree in Operations Management, Supply Chain, Engineering, or a related field. Minimum of 10 years of experience in telecom operations, crew management, or vendor management. Strong leadership skills with the ability to manage multiple priorities in a fast-paced environment. 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